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missing graphics, fonts change

Posted on 2006-06-14
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Last Modified: 2013-12-03
I've exported a .fla file from my trial version of Flash 8 professional (Mac OS X) into a .swf.

http://www.aidansamuel.com/clearbrook/

It looks and works fine on virtually all machines I've tested it on, but on a couple (that unfortunately belong to the client!) the fonts change to times new roman, and some of the graphics dissapear.

Why is this happening and how do I fix it?

Many thanks.
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Question by:as2003
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4 Comments
 
LVL 34

Expert Comment

by:Aneesh Chopra
ID: 16909455
font changes to times new roman because you have been using dynamic fonts and haven't embeded the fonts..
you must have to embed fonts, and make sure, device fonts have not been choosed in fonts properties dialog box.
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LVL 34

Expert Comment

by:Aneesh Chopra
ID: 16909463
Also try to confirm that Client have Flash 8 player...
you can put a check on you webpage for Flash 8 deduction and direct the user to download the latest plugin if he/she does not have latest one

At present, best deduction js script is following one..
http://blog.deconcept.com/swfobject/

and it is really easy to use.

Rgds
Aneesh
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Accepted Solution

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Aneesh Chopra earned 1000 total points
ID: 16909470
I confirm that Graphic disappears becuase you client must not have the latest Flash player version,

I noticed that You have used Blur effect on image, and this graphic will not be visible if end user will not have Flash player 8

use the above version deduction code..
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Author Comment

by:as2003
ID: 17071924
Thanks for your help aneeshchopra.
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