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Veritas 10 tape errors

Posted on 2006-06-15
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Last Modified: 2013-12-01
I receive job alerts in Veritas that direct me to the job logs for more details.  Where or how can I find the job logs?
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Question by:Sid_F
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9 Comments
 
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Expert Comment

by:Matt Pessolano
ID: 16913393
What version of Backup exec?  You can usually view the job details under the Job Monitor tab.  Find the failed or success backup and double click on it revealing the Job Details ( Job History, Job Log )
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Author Comment

by:Sid_F
ID: 16919889
Version 10d, I can view the job details but its the errors that I need to view.

Basically I run a backup, it stalls about half way and reports a tape error and then prompts insert overwriteable media, when I click cancel and go to the job details in job monitor the only errors are user cancelled a physical mount, but yet when I go to alerts I can see the tape alert that directs me to the job log
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Expert Comment

by:Matt Pessolano
ID: 16919924
well i would direct my focus to the tapes themselves..have you tried brand new tapes?  I bet you thats what it is.
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Matt Pessolano earned 500 total points
ID: 16919945
Als how much data are you backing up and what types of tapes are you using?  Are you sure you just not running out of space on your tapes.
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LVL 6

Author Comment

by:Sid_F
ID: 16933266
I have narrowed the problem down to exchange when I select the exchange store as part of the backup the backup throws up an error half way through and then has insert media on job monitor however if I change the backup to exchange mailbox backup only, then the job runs fine.  There is plenty of room on the tape to fully backup exchange store.
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Author Comment

by:Sid_F
ID: 17089528
I have taken to getting the customer to format the tapes each night before the backup runs. everything runs fine this way
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LVL 6

Author Comment

by:Sid_F
ID: 17216336
Further update it would appear when the data is too big for the tape an error is reported during the backup process, I don't know if this occurs during the byte count or during the backup / verify
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