I'm knew to CRM 3 having just installed it for the first tiime on SBS 2003 (which is also new to me) all is working fine and CRM is in the client PC's outlook:-) I notice that it is not in Outlook web access. I did a lot of googling and searching EE but can't find any mention of this. My question is, should OWA have CRM 3 in it? or is that not possible? and if it is possible what do I do to get it in there/what did I do wrong?