Link to home
Start Free TrialLog in
Avatar of bob733
bob733

asked on

Best way to stop access

Long story short,

A friend of mine was given a computer by her boyfriend.  They broke up and now she is worried he might be able to access her computer(he is a computer geek).  What would you recogmend she do?  For example, would the following be sufficient:

Change her User log on and her email logon passwords
Install Zonealarm

She is not to computer literate, but I can walk her through the suggestions you give.

Thanks in advance

Bob
ASKER CERTIFIED SOLUTION
Avatar of kevinf40
kevinf40

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of prashsax
prashsax

Best of all, Format the entire disk.

Reinstall the OS.

This will eliminate the risk of any bot installed on it.

As for here data, MS Office files could be infected with VBScript.

If you need to, copy all you stuff and then scan it with a good antivirus and antispyware.

If you could, do not use any old files.