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Cannot connect to Server Desktop via remote web workplace - HELP PLEASE!

Posted on 2006-06-15
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Last Modified: 2007-11-27
Hi could i have some help please,

I am trying to connect to a server desktop via https://ipaddress/remote , this will allow me to enter the administrator details and then log in.

but when i click "connect to server desktops" and then select the server name and click connect i get the message "client could not connect to remote computer. remote connections might not be enabled etc.."

I have checked the boxes under mycomputer -properties -> remote and added the local administrator name to the list.

2 network cards installed -> WAN IP=192.168.3.2 and LAN IP= 192.168.2.1

the adsl gateway firewall has ports 3389, 443 and 4125 all pointed to IP 192.168.3.2 <- WAN Card in the server, is this correct?

and neither of the cards have a firewall on, is this because we are using RRAS?

If so could somebody explain to me in simple terms how to get this working.
Thanks :-)
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Question by:micromc
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by:Jeffrey Kane - TechSoEasy
ID: 16910913
First, are you using IE6.0?  You can't use Firefox or any browser that doesn't support ActiveX.

If you're using IE and still have the issue, run the Configure Email and Internet Connection Wizard (CEICW -- linked as "Connect to the Internet" in the Internet and Email section of the Server Management Console).  On the Web Services screen, make sure that you have Remote Web Workplace checked.

See http://sbsurl.com/ceicw for details.

Jeff
TechSoEasy
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by:micromc
ID: 16911121
thanks for that, i had a look at the page and it seems to be what i need.  

I have a dilemma that if i run it and put the worng setting in the network might go down and the server is in another country.  ( i am logging in with logmein.com)

is there another way to enable these settings or to check them without going through the wizard?
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 16911192
No, you really need to use the wizards with SBS, especially this one.  It issues over 500 command lines and you are much more likely to have problems by NOT using it.

I have run the CEICW many times remotely and have rarely had problems.  That's not to say that you couldn't... and I would make sure someone is there locally to be able to lend you a hand should there be an issue.

Jeff
TechSoEasy
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Author Comment

by:micromc
ID: 16911250
ok, thanks very much for the information.

I checked out the link and it is very useful to me, so thanks again for that!

:-)
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