Working a trouble call for a user running Windows XP, HTML messages in Outlook 2003 wont print to a direct connect HP colorjet printer. He stated it worked last week and all of a sudden it stopped working. He can print doc, txt files and even picture files fine. but if you try to print HTML messages in Outlook or even print from Internet Explorer the print doesnt do anything i.e. doesnt spool to printer at all. Also I have another uiser with the same enviorment that HTML email messages print only top portion where the addresses are and the body of the message comes out blank.