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2000 Server will not list new printers in Directory

Posted on 2006-06-15
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Last Modified: 2010-04-13
When I install a new printer on a Windows2000 server (which has several servers listed in the Directory) and select the list printer in Directory on the shared tab the new devices will not show up on client machines when they try to add a new printer.   you can install them by start -- run \\servername and you see the shares and install but not in the Directory listing on add a printer.

The Event viewer doesn't have anything of interest on this.   Any ideas where to go next?
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Question by:Knance
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Expert Comment

by:Pete Long
ID: 16911799
Display Printers in Active Directory

By default you cannot see Printers in Active directory, even if you ticked the "List In Directory" option when you set them up. You can however locate them  as follows,

Start Active Directory Users and Computers (under administrative tools)
Right click your domain name and select FIND
Change the default setting of "Users, Contacts and Groups" to "Printers"
And select "Find Now"

You will see the printers listed below.

To set Active Directory users and computers to list them all the time select View > select "Users, Groups and Computers as containers"
Then simply select the computer (in the computers OU) or the Domain controller (In the Domain Controllers OU" and the printers available on that machine will be visible on the right hand pane.

References
How to View Printer Objects in Active Directory
http://support.microsoft.com/kb/q235925/
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Author Comment

by:Knance
ID: 16911945
It is not active directory that I am trying to view them in....sorry if my wording was poor.


When my users go to install printers on their workstations they click on the ifnd printer in directory and click find now, now I know this is an AD search but they do not show up.  I can see them in users and computers if I change my view but not in the search.
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Expert Comment

by:Kevin Hays
ID: 16913421
IF you are adding them from a workstation then you would go into the printers/faxes applet and click on add printer.
- click next at the "welcome to the add printer wizard"
- tick the option for a network printer and click next.
- tick the "find a printer in the directory and click next"
- if you have not setup a subnet and pre populated with gpo's the location name then key in the location or browse the domain then select "find now"
they sould show up in the bottom.

That's about the easiest way I know how to do it unless you just connect them by login scripts for them or using the \\servername\sharename_printer to connect.

regards,

kshays
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Author Comment

by:Knance
ID: 16913474
The problem I am running into is that when we click find now they are not populating the new printers, other printers on that server are showing up but not the new ones.
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Expert Comment

by:Kevin Hays
ID: 16913562
Hmph, weird.  In an odd sort of way it sounds like a replication issue maybe?

Not really experienced that first hand though, but i'll see if I can't find some info on it.  Maybe Pete will have some advice as well.

kshays
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Expert Comment

by:Pete Long
ID: 16918023
Are the missing printers installed on the same server as the present ones?>
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Author Comment

by:Knance
ID: 16951105
Yes, they are installed on the same server.
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Expert Comment

by:Pete Long
ID: 16953520
on the server

Start > run > cmd {enter}
net stop spooler {enter}
net start spooler {enter}

any change?
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Author Comment

by:Knance
ID: 16968332
Solution was found off a new error in Event Viewer referring to Netbios name, under network identification the

Change primary DNS suffix when domain membership changes

checkbox was cleared.


Problem has been solved.
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