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The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.

tbaik
tbaik asked
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Last Modified: 2013-11-15
How can I set up a distribution group where an email sent to that distribution group will be received by its members, but ALSO have a copy of that email dropped off to a Public Folder?

Currently, the way it's set up is a user account has been created which forwards all of the mail it receives to the distribution group.  The Public Folder is configured with the email address of the user account so it can have a copy of the email sent to it.  However, the problem we're seeing is that whenever an email is sent to the user account's address, the sender receives a delivery refused reply.  Is there a way to set this up so that I can eliminate the user account and have email sent to the distribution group AND have a copy of it sent to the Public Folder?  

Thank you for your help in advance!!

TSB
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Top Expert 2006

Commented:
There is no option in a distribution group wherein one can specify an alternate delivery location.

Have you tried the following

Create a dummy user.
Make this user a member of the group
In the properties of the user set the property of alternate delivery location and select the mail enabled public folder
There should be a checkbox over there which should be " deliver to both the recipients", don't check that
Once done, replicate the DCs and then send a test mail to the group's email address and check whether a copy goes to the public folder or not
Top Expert 2006

Commented:
That option would be under "Exchange General" Tab and then click on "Delivery options". The option is called "Forwarding Address"

Author

Commented:
To answer your question, I have not tried that solution.  However, the issue is not so much that the Public Folder doesn't receive the email.  The issue is more from that dummy user account rejecting email and receive that notice I used to entitle my question.  Not sure how to fix that.  

Thanks!!
Expert of the Year 2007
Expert of the Year 2006
Commented:
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Author

Commented:
Thanks Simon!!  I'll try that and let you know.  I appreciate your help!

TSB

Author

Commented:
Simon, this solution didn't work either.  I'm not sure why the email gets rejected.

TSB
Top Expert 2006

Commented:
could you paste the NDR here?

Author

Commented:
The NDR I receive is below:

Your message did not reach some or all of the intended recipients.

      Subject:      Change TEST
      Sent:      6/16/2006 9:18 AM

The following recipient(s) could not be reached:

      [email recipient] on 6/16/2006 9:18 AM
            The message reached the recipient's e-mail system, but delivery was refused.  Attempt to resend the message.  If it still fails, contact your system administrator.
            <mail.xxxxxxx.xxx #5.2.1>

I appreciate any help I can get on this.  Thanks!!

TSB
Top Expert 2006

Commented:
Do you have Exchange 2003 SP2 installed?
Also what are the permissions set on the Public folder for Default and Anonymous?
Check this:

You receive a "5.2.1" non-delivery report when you send an e-mail message to a public folder on Exchange Server 2003 or on Exchange 2000 Server
http://support.microsoft.com/?kbid=870585
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