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Exchange 2003 OWA will not load page correctly

Posted on 2006-06-15
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Medium Priority
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Last Modified: 2008-01-09
Hello,

I have Exchange 2003 on a SBS 2003 server and when trying to access OWA internally or externally the page does not load correctly. I see an incomplete screen with blue squares. It does show the mail, calendar, contacts, and tasks links on the left side but nothing happens when I click on them. This started ocurring after I reloaded Exchange because of a "404 login timeout" error. Is there a way I can paste a screen shot of what I am seeing in my post or insert an attachment? It's hard to explain what the screen looks like. Thanks.

Steve

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Comment
Question by:sirvodka
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13 Comments
 

Author Comment

by:sirvodka
ID: 16914597
Never mind. I just found the solution.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16914626
What do you mean "you reloaded Exchange"?

Ensure that the authentication settings are correct on the /exchweb directory in IIS Manager. It should be anonymous only.

If you have reinstalled Exchange, did you reapply the Exchange service pack?

Simon.
0
 

Author Comment

by:sirvodka
ID: 16914833
I removed and reinstalled Exchange from the SBS 2003 cd's.

I re-installed all service packs.

The solution to the problem was setting the IUSR password in /exchweb. Thanks.
0
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LVL 104

Expert Comment

by:Sembee
ID: 16915369
Lovely.
Don't forget to close the question.

Simon.
0
 

Author Comment

by:sirvodka
ID: 16915380
Thanks.
0
 

Author Comment

by:sirvodka
ID: 16916102
I left a comment in the Community Support area asking for the question to be closed. I thought that was how to do it.
0
 

Author Comment

by:sirvodka
ID: 16919868
Simon,

I did resolve the issue myself therefore the question should be closed and no points should be awarded. Or am I missing something?

Steve
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16923822
I pointed the poster in the direction of the authentication being the issue.
While I didn't point out the exact error, I certainly sent the asker in the correct direction.

Therefore I don't think a full refund is the right choice.

Simon.
0
 

Author Comment

by:sirvodka
ID: 16954144
I would never be one to refuse awarding points to someone who assists in any manner but if you look at the time the thread replies were posted I had resolved the issue and posted this 3 minutes before Sembee's /exchweb suggestion was posted. Now to be fair, if I remember correctly, my resolution came from a google search which pointed me to a different experts-exchange thread where Sembee had suggested to another user with a different problem to check the settings in /exchweb. So in a round about way Sembee did help me resolve the issue and if that determines he should be awarded some or all of the points then that is fine with me. Just let me know and I will gladly award the points. I don't want to be labeled as a user who is unwilling to award points when they are deserved. Thanks.

Steve
0
 

Accepted Solution

by:
RomMod earned 0 total points
ID: 16970609
Question closed - 500 points refunded.

Sembee, I have noted your objection, however, given the response by sirvodka, I have decided that PAQ / Refund would be in order.

Best regards,
RomMod
Experts Exchange
Community Support Moderator
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