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Mail is being sent to junk email folder

Posted on 2006-06-15
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Last Modified: 2010-08-05
I have a user that is having a problem with some of his mail going to the junk mail folder. He is using outlook 2003. The server is exchange 2003 sp2. In outlook he has junk mail options set to no automatic filtering and there are no users blocked. He also has no rules set up. I have also disabled all filtering on the smtp server on the exchange server and restarted the server.
One thing that I have found that causes the mail to to go to junk mail is if the word specialist is any where in the body of the message. I can receive a message with the word specialist to my inbox but he cant. I have added the spam confidence level to be diplayed in outlook and it shows a -1 for the scl but still puts it in the junk mail folder. Anyone have any other ideas of what to look for?
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Question by:cnsspd
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redseatechnologies earned 250 total points
ID: 16917697
I had the same problem with the word specialist - would you like to know why spam engines hate it so much?

it has the word cialis in it, which is blocked just as heavily as viagra.

What spam system are you using?

I initially thought (before reading the question) that it could be the Intelligent Message Filter - which has the option of sending mail to the users spam folder depending on the SCL - but that would make the problem site wide, not user specific.

You could stop blocking the word cialis, personally, i dont block any words - the failure rate is quite high

-red
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