Solved

BrightStor ArcServe / Rev Drive Backup of Exchange problems

Posted on 2006-06-16
2
4,882 Views
Last Modified: 2011-08-18
Hi

I have a Microsoft Small Business Server 2003 and I am running ArcServe R11.1 (Build 3060) backing up to a USB 2.0 Rev Drive.

When i select to backup Microsoft Exchange Server - Document Level I get a backup fail.

The log is showing the following error:
AE9605 License has expired.

As far as i can tell i have entered the license key correctly.
The following components are showing as licenced:

Small Business Server Premium
Agent on open files on Windows
Windows Agent for Microsoft Exchange
Windows Agent for Microsoft SQL Server

Thanks in advance.
0
Comment
Question by:bains1000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 22

Accepted Solution

by:
dovidmichel earned 500 total points
ID: 16920146
oh for licensing problems I think you need to contact CA TLC (total license care).
Here is the web contact page

http://supportconnectw.ca.com/public/ca_common_docs/tlckeyreg/contact_tlc.asp
0
 
LVL 88

Expert Comment

by:rindi
ID: 16922333
You probably also need the remote agent, as even if the exchange server is running on the same machine, the remote agent is required to backup exchange. At least it's that way with Backupexec.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question