Solved

Can't see HTML messages and yahoo messenger chat in Xp Pro?

Posted on 2006-06-16
25
377 Views
Last Modified: 2008-02-01
I am using Windows Professional SP2

Problem Symptoms:

* Can't use HTML emails in email client (Foxmail), it launches a Firefox dialog with Open and Save options (Had to use Open to see email in Firefox from foxmail temp location).

* Unable to see chat in Yahoo messenger(the top pane where conversation is shown)

* Unable to launch Internet Explorer options dialog

What I had already tried:

1). Reinstalled Windows Scripting Host 5.6 (BTW I am quite sure problem is related to Scripting as  programs are unable to script Internet explorer).

2). Reinstalled both Yahoo Messenger & Foxmail.

3). Disabled Anti-virus.


0
Comment
Question by:agarwaldeepesh
  • 8
  • 8
  • 4
  • +2
25 Comments
 
LVL 1

Expert Comment

by:Matt Pessolano
Comment Utility
I would restore to a restore point before all this started happening.  thats weird.
0
 
LVL 30

Expert Comment

by:callrs
Comment Utility
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx     Use System Restore to Undo Changes if Problems Occur

Important note: Run the restore from SAFE MODE or else it often doesn't work.
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
I had system restore disabled !!!  :-(
0
 
LVL 30

Expert Comment

by:callrs
Comment Utility
Run a spyware/adware check - can't hurt: http://www.lavasoftusa.com/software/adaware/
Free antivirus at www.grisoft.com, or use your existing antivirus with virus defs updated.
May help also to disable unneeded tasks from starting up automatically:
http://www.sysinternals.com/Utilities/Autoruns.html     Sysinternals Freeware - Autoruns
http://www.nirsoft.net/utils/strun.html     StartupRun v1.22 - Startup Manager
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
Reason :The system files in windows xp sp2 have gone corrupt

Solution: In the bios select 1boot cd. Then insert xp bootable cd u will get there option selcet R ie recovery console and it will automatically repair everything ie 1.internet explorer 2.yahoo messenger etc..

Reps
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
Thanks, 'ded9' will try that and update situation here, I considered this to be the last resort and I am quite sure there is not other way now.
0
 
LVL 44

Expert Comment

by:scrathcyboy
Comment Utility
It is fairly easy to do a repair install, only 10 mins usually.  Insert the XP boot CD, and boot from it, and go through as if you are going to do a fresh install, BUT ... when it gets to the screen where it detects the existing installation of XP on the C drive, that is wher you PRESS "R" to repair the existing install. In about 10 mins you are done, then really service pack 2, and if you are behind a router firewall, turn off automatic updates in my computer, properties, automatic updates tab.
0
 
LVL 30

Expert Comment

by:callrs
Comment Utility
I now recall a similar problem. Re-installing the Video drivers fixed it!

So look up the name of your video card in Control Panel -> (Classic view ) -> Display -> Settings -> Advanced -> Adapter

Then ask google or go to company website for the video drivers.
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
Any other solution then the above as I can't repair windows from my slipstreamed CD 9no repair option).
0
 
LVL 30

Expert Comment

by:callrs
Comment Utility
Try the video option...
Also try http://www.ccleaner.com/ Crap Cleaner
Did you run a spyware scan?
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
Yep sure
got to www.bootdisk.com download windows xp bootdisk
create six bootable floppies
boot will the help of those floppies and when u get the setup screen with r option insert the bootable xp cd

Another solution is to create your own windows xp bootable cd with the help of i386 folder

Reps
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Author Comment

by:agarwaldeepesh
Comment Utility
I had already tried:
1). Cleaning computer using Tuneup Utiltities 2006
2). Chekcing for adware/spyware and viruses.

I would be trying the Boot Floopy option now but will be happy a XP non-repair solution is provided (I am afraid of loosing my data if it goes bad, as I cant take backup of my data)
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
Then first backup data to different drive and  do the repair process
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
okay one more way is to go to control panel -add remove windows components uncheck internet explorer reboot pc
Then again got to control panel -add remove windows components -check internet explorer -- it will ask for windows xp sp2 provide it  and reboot the computer.
In this way you will repair your internet explorer

Reps
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
Sorry, but none of the suggestions worked had to reinstall at last :-( !!!!
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
agarwaldeepesh  any updates

Ded9
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
No still stuck with same, now using Miranda IM as a substitute, I can't afford a repair as if anything goes wrong it will be a disaster, even tried reinstalling IE from the full 70 MB setup.
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
Try installing yahoo messenger to a different location, not  the default

Reps
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
Already tried that see my question even tried latest v 8.0, but as  i am a programmer myself I know its not a Yahoo Specific problem but a IE scripting related done.
0
 
LVL 30

Accepted Solution

by:
ded9 earned 500 total points
Comment Utility
0
 

Author Comment

by:agarwaldeepesh
Comment Utility
Awesome, :-) Solved the problem!
0
 
LVL 30

Expert Comment

by:ded9
Comment Utility
Thank you agarwaldeepesh.

Ded9
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Introduction Often we come across situations wherein our batch files would be needing to reboot Windows for a variety of reasons. A few of them would be like: (1) Setup files have been updated whose changes can take effect only after a reboot …
I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension (http://www.experts-exchange.com/discussions/210281/Attachments-with-no-extension.html). This reminded me of questions tha…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now