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dredger.exe is maxing out CPU usage on Small Buisness Server 2000
I am having a problem on a clients Dell SBS 2000 Server that after a recent restart to hopefully fix other performance counter problems the CPU is now maxed completly out by a process called dredger.exe. I know this process aslo has something to do with performance counters. The restart was because I manual rebuilt the performance monitors following this Microsoft article:
http://support.microsoft.com/?id=300956
The reason for the rebuild was because of other problems with the performance counters on this particular machine. Now it looks like it has caused this problem with the dredger.exe proccess however, the only article that I can find that seems to relate to this problem is the affore mentioned article which I can not actually complete now because the computer is running so slow it won't open up the C:/WINNT/system32 folder.
Any help or ideas as to what might be going on would be greatly appreaciated. Thanks in advance.
http://support.microsoft.com/?id=300956
The reason for the rebuild was because of other problems with the performance counters on this particular machine. Now it looks like it has caused this problem with the dredger.exe proccess however, the only article that I can find that seems to relate to this problem is the affore mentioned article which I can not actually complete now because the computer is running so slow it won't open up the C:/WINNT/system32 folder.
Any help or ideas as to what might be going on would be greatly appreaciated. Thanks in advance.
ASKER
I Ran sysinternals for a few housr today but the process that was giving us the problem was not running I was able to kill the dredger.exe process that was taking up all of the CPU. THe process is actually a windows process and since its windows 2000 there is no msconfig. I was thinking of disabling the process but I am not sure completly of what it does and I would really like to get to the bottom of why this is happening so that it doesn't cause more problems later. Thanks for the response and bellow is the log for sysinternals:
Process PID CPU Description Company Name
System Idle Process 0 14.46
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 8
SMSS.EXE 212 Windows NT Session Manager Microsoft Corporation
CSRSS.EXE 236 Client Server Runtime Process Microsoft Corporation
WINLOGON.EXE 260 Windows NT Logon Application Microsoft Corporation
SERVICES.EXE 288 Services and Controller app Microsoft Corporation
termsrv.exe 416 Terminal Server Service Microsoft Corporation
svchost.exe 540 Generic Host Process for Win32 Services Microsoft Corporation
DEVICE~1.EXE 824 DeviceReferenceServer Module PC-Doctor Inc.
DLLHOST.EXE 1788 COM Surrogate Microsoft Corporation
mdm.exe 5288 Machine Debug Manager Microsoft Corporation
spoolsv.exe 576 Spooler SubSystem App Microsoft Corporation
ati2plxx.exe 924
iomgr.exe 968 I/O Manager module Adaptec, Inc.
dcevt32.exe 996 Dell OpenManage Event Monitor Dell Computer Corporation.
dcstor32.exe 1012 Dell OpenManage Server Agent Dell Computer Corporation.
dfssvc.exe 1068 Windows NT Distributed File System Service Microsoft Corporation
svchost.exe 1084 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1100 Generic Host Process for Win32 Services Microsoft Corporation
pds.exe 1048 CBA -- Ping Discovery Service Intel® Corporation
LLSSRV.EXE 1152 Microsoft® License Server Microsoft Corporation
LxrJD31s.exe 1196
mr2kserv.exe 1216 mr2kserv Module
sqlservr.exe 1232 SQL Server Windows NT Microsoft Corporation
portserv.exe 1256
ntfrs.exe 1276 File Replication Service Microsoft Corporation
NTRtScan.exe 1300 Trend Micro Inc.
OfcDog.exe 2640 Trend Micro Inc.
OfcService.exe 1324 ofcservice.exe Trend Micro Inc.
DbServer.exe 1524 DbServer Trend Micro Inc.
NSAgent.exe 1536 NSAgent Trend Micro Inc.
regsvc.exe 1356 Remote Registry Service Microsoft Corporation
LOCATOR.EXE 1364 Rpc Locator Microsoft Corporation
mstask.exe 1388 Task Scheduler Engine Microsoft Corporation
omaws32.exe 1436 Internet Server NT Service Dell Computer Corporation
diagorb.exe 4608
PcdrWDia.exe 5048 PcdrWDia PC-Doctor, Inc.
PCDr2D3DVideo.e 4924 2D3D Graphics Test Diagnostic Module PC-Doctor Inc.
SNMP.EXE 1456 SNMP Service Microsoft Corporation
spupdsvc.exe 1468 Update RunOnce Service Microsoft Corporation
svchost.exe 1492 Generic Host Process for Win32 Services Microsoft Corporation
TmListen.exe 1568 Trend Micro Inc.
PccNTUpd.exe 4996 Trend Micro Inc.
VxSvc.exe 1736 Volume Manager Service VERITAS Software Corp.
WinMgmt.exe 1864 Windows Management Instrumentation Microsoft Corporation
WINS.EXE 1896 WINS SERVER Microsoft Corporation
winvnc4.exe 1908 83.13 VNC Server Free Edition for Win32 RealVNC Ltd.
svchost.exe 1948 Generic Host Process for Win32 Services Microsoft Corporation
iomrpccm.exe 1972
cionotifier.exe 1988
tcpsvcs.exe 2020 TCP/IP Services Application Microsoft Corporation
DNS.EXE 2032 Domain Name System (DNS) Server Microsoft Corporation
inetinfo.exe 2044 Internet Information Services Microsoft Corporation
aspnet_wp.exe 5400 aspnet_wp.exe Microsoft Corporation
HNDLRSVC.EXE 2124 AMS2 Handler Manager Service Intel® Corporation
MSGSYS.EXE 2248 CBA -- Message System Intel® Corporation
IAO.EXE 2344 Alert Originator Manager Intel® Corporation
XFR.EXE 2364 CBA - Message Resource Intel® Corporation
ismserv.exe 2456 Windows NT Intersite Messaging Service Microsoft Corporation
modemshr.exe 2516 Shared Modem Service Microsoft Corporation
msdtc.exe 2600 MS DTC console program Microsoft Corporation
EXMGMT.EXE 2872 Microsoft Exchange WMI Provider Microsoft Corporation
mad.exe 3196 Microsoft Exchange Server - System Attendant Microsoft Corporation
mssearch.exe 3304 Microsoft PKM Search Service Microsoft Corporation
FXSSVC.exe 3432 Microsoft Shared Fax Service Microsoft Corporation
iomrpcev.exe 3376
MSPADMIN.EXE 3616 Microsoft ISA Server Control Service Microsoft Corporation
store.exe 3808 Microsoft MDB Store Microsoft Corporation
emsmta.exe 3828 Microsoft Exchange MTA Microsoft Corporation
W3PROXY.EXE 4160 Microsoft Web Proxy Server Microsoft Corporation
W3PREFCH.EXE 4252 Microsoft Web Proxy Cache Pre-fetch Service Microsoft Corporation
WSPSRV.EXE 4312 Microsoft Firewall Service Microsoft Corporation
LSASS.EXE 300 LSA Executable and Server DLL (Export Version) Microsoft Corporation
explorer.exe 2756 Windows Explorer Microsoft Corporation
atiptaxx.exe 4856 ATI Task Icon ATI Technologies, Inc.
BCMSMMSG.exe 4884 Modem Messaging Applet Broadcom Corporation
hpnra.exe 4892 Hewlett-Packard Network Registry Agent Hewlett-Packard
StatusClient.ex 4912 Hewlett-Packard T-TR Status Client Hewlett-Packard
PccNTMon.exe 4936 I/O Monitor Trend Micro Inc.
qbdagent2002.ex 4976 QBDAgent Module
sqlmangr.exe 5012 SQL Server Service Manager Microsoft Corporation
DUC20.exe 5032 No-IP.com DUC Vitalwerks LLC
IEXPLORE.EXE 4220 Internet Explorer Microsoft Corporation
javaw.exe 5024
procexp.exe 5420 2.41 Sysinternals Process Explorer Sysinternals
Process PID CPU Description Company Name
System Idle Process 0 14.46
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 8
SMSS.EXE 212 Windows NT Session Manager Microsoft Corporation
CSRSS.EXE 236 Client Server Runtime Process Microsoft Corporation
WINLOGON.EXE 260 Windows NT Logon Application Microsoft Corporation
SERVICES.EXE 288 Services and Controller app Microsoft Corporation
termsrv.exe 416 Terminal Server Service Microsoft Corporation
svchost.exe 540 Generic Host Process for Win32 Services Microsoft Corporation
DEVICE~1.EXE 824 DeviceReferenceServer Module PC-Doctor Inc.
DLLHOST.EXE 1788 COM Surrogate Microsoft Corporation
mdm.exe 5288 Machine Debug Manager Microsoft Corporation
spoolsv.exe 576 Spooler SubSystem App Microsoft Corporation
ati2plxx.exe 924
iomgr.exe 968 I/O Manager module Adaptec, Inc.
dcevt32.exe 996 Dell OpenManage Event Monitor Dell Computer Corporation.
dcstor32.exe 1012 Dell OpenManage Server Agent Dell Computer Corporation.
dfssvc.exe 1068 Windows NT Distributed File System Service Microsoft Corporation
svchost.exe 1084 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1100 Generic Host Process for Win32 Services Microsoft Corporation
pds.exe 1048 CBA -- Ping Discovery Service Intel® Corporation
LLSSRV.EXE 1152 Microsoft® License Server Microsoft Corporation
LxrJD31s.exe 1196
mr2kserv.exe 1216 mr2kserv Module
sqlservr.exe 1232 SQL Server Windows NT Microsoft Corporation
portserv.exe 1256
ntfrs.exe 1276 File Replication Service Microsoft Corporation
NTRtScan.exe 1300 Trend Micro Inc.
OfcDog.exe 2640 Trend Micro Inc.
OfcService.exe 1324 ofcservice.exe Trend Micro Inc.
DbServer.exe 1524 DbServer Trend Micro Inc.
NSAgent.exe 1536 NSAgent Trend Micro Inc.
regsvc.exe 1356 Remote Registry Service Microsoft Corporation
LOCATOR.EXE 1364 Rpc Locator Microsoft Corporation
mstask.exe 1388 Task Scheduler Engine Microsoft Corporation
omaws32.exe 1436 Internet Server NT Service Dell Computer Corporation
diagorb.exe 4608
PcdrWDia.exe 5048 PcdrWDia PC-Doctor, Inc.
PCDr2D3DVideo.e 4924 2D3D Graphics Test Diagnostic Module PC-Doctor Inc.
SNMP.EXE 1456 SNMP Service Microsoft Corporation
spupdsvc.exe 1468 Update RunOnce Service Microsoft Corporation
svchost.exe 1492 Generic Host Process for Win32 Services Microsoft Corporation
TmListen.exe 1568 Trend Micro Inc.
PccNTUpd.exe 4996 Trend Micro Inc.
VxSvc.exe 1736 Volume Manager Service VERITAS Software Corp.
WinMgmt.exe 1864 Windows Management Instrumentation Microsoft Corporation
WINS.EXE 1896 WINS SERVER Microsoft Corporation
winvnc4.exe 1908 83.13 VNC Server Free Edition for Win32 RealVNC Ltd.
svchost.exe 1948 Generic Host Process for Win32 Services Microsoft Corporation
iomrpccm.exe 1972
cionotifier.exe 1988
tcpsvcs.exe 2020 TCP/IP Services Application Microsoft Corporation
DNS.EXE 2032 Domain Name System (DNS) Server Microsoft Corporation
inetinfo.exe 2044 Internet Information Services Microsoft Corporation
aspnet_wp.exe 5400 aspnet_wp.exe Microsoft Corporation
HNDLRSVC.EXE 2124 AMS2 Handler Manager Service Intel® Corporation
MSGSYS.EXE 2248 CBA -- Message System Intel® Corporation
IAO.EXE 2344 Alert Originator Manager Intel® Corporation
XFR.EXE 2364 CBA - Message Resource Intel® Corporation
ismserv.exe 2456 Windows NT Intersite Messaging Service Microsoft Corporation
modemshr.exe 2516 Shared Modem Service Microsoft Corporation
msdtc.exe 2600 MS DTC console program Microsoft Corporation
EXMGMT.EXE 2872 Microsoft Exchange WMI Provider Microsoft Corporation
mad.exe 3196 Microsoft Exchange Server - System Attendant Microsoft Corporation
mssearch.exe 3304 Microsoft PKM Search Service Microsoft Corporation
FXSSVC.exe 3432 Microsoft Shared Fax Service Microsoft Corporation
iomrpcev.exe 3376
MSPADMIN.EXE 3616 Microsoft ISA Server Control Service Microsoft Corporation
store.exe 3808 Microsoft MDB Store Microsoft Corporation
emsmta.exe 3828 Microsoft Exchange MTA Microsoft Corporation
W3PROXY.EXE 4160 Microsoft Web Proxy Server Microsoft Corporation
W3PREFCH.EXE 4252 Microsoft Web Proxy Cache Pre-fetch Service Microsoft Corporation
WSPSRV.EXE 4312 Microsoft Firewall Service Microsoft Corporation
LSASS.EXE 300 LSA Executable and Server DLL (Export Version) Microsoft Corporation
explorer.exe 2756 Windows Explorer Microsoft Corporation
atiptaxx.exe 4856 ATI Task Icon ATI Technologies, Inc.
BCMSMMSG.exe 4884 Modem Messaging Applet Broadcom Corporation
hpnra.exe 4892 Hewlett-Packard Network Registry Agent Hewlett-Packard
StatusClient.ex 4912 Hewlett-Packard T-TR Status Client Hewlett-Packard
PccNTMon.exe 4936 I/O Monitor Trend Micro Inc.
qbdagent2002.ex 4976 QBDAgent Module
sqlmangr.exe 5012 SQL Server Service Manager Microsoft Corporation
DUC20.exe 5032 No-IP.com DUC Vitalwerks LLC
IEXPLORE.EXE 4220 Internet Explorer Microsoft Corporation
javaw.exe 5024
procexp.exe 5420 2.41 Sysinternals Process Explorer Sysinternals
cioservices,
Dredger.exe is part of the health monitor, and here's the fix: http://snipurl.com/rzu7
Jeff
TechSoEasy
Dredger.exe is part of the health monitor, and here's the fix: http://snipurl.com/rzu7
Jeff
TechSoEasy
ASKER
From what I read in the link that you posted it basicly was saying that the problem with dredger.exe was resolved after a restart and that a few winmgmt errors were all that might be left. However, we have restarted the server multiple times and dredger.exe still will completly max out the CPU.
ASKER
Is there something that can be done to the health monitor that might cause this or might fix this problem the Server is a Dell and has alot of the Dell monitoring software on it. I have wondered if this might also attribute to the problem.
ASKER CERTIFIED SOLUTION
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http://www.sysinternals.com/Utilities/ProcessExplorer.html
To get things calmed down a bit before using that, though... you may want to open msconfig.exe and on the services tab, click the box to hide all microsoft processes and see if there are any 3rd party services that you can disable.
Jeff
TechSoEasy