• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 7753
  • Last Modified:

Hp nc6000 touchpad not working

I have a HP compaq nc6000 laptop.

The laptop is normaly used in a docking station with a monitor and external mouse and keyboard.

When the owner took the computer on a trip he found the touchpad and the eraser head mouse did not work.

This Laptop does not have a Enable/Disable button for the touch pad,
The device manager shows the device.  and it says it is working
I updated the drivers,
Still no touch pad.  or Eraser head mouse

Under Mouse on Control panel
The hardware tab says Synaptics PS/2 port Touchpad,  (Device is working properly)
There is nothing under Device Settings

The OS is as it was shipped. XP PRO.

1 Solution
Go into your BIOS, there you should be able to enable or disable the builtin pointing device(s).
yahoolaneAuthor Commented:
Very odd,

I The only two usable options,   Under Advance -> Device Options That relate to the mouse

where is Legacy USB
and mulit pointing devices.

I Disabled the Multiple pointing devices it was Enabled
and the Touchpad and Erase mouse are now working.

We will see if we need to put it back latter. When we put it back on the docking
station .

or the Bios need to be refresehed.

I hope this helps others. :)

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Train for your Pen Testing Engineer Certification

Enroll today in this bundle of courses to gain experience in the logistics of pen testing, Linux fundamentals, vulnerability assessments, detecting live systems, and more! This series, valued at $3,000, is free for Premium members, Team Accounts, and Qualified Experts.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now