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outlook express

sherif60
sherif60 asked
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Last Modified: 2010-04-03
i am getting this strange problem in outlook express

when i delete any messages from the delete folder the message remains in the folder. once i go to inbox or sent items and and come back to delete items the message is deleted. same case when i receive any message in inbox i get the indication as one message not read. once i read the message still the inbox shows 1 message unread. please advice me regarding this issue
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Distinguished Expert 2019

Commented:
i would try to uninstall /reinstall Outlook express :
In add / remove programs, select the add /remove windows programs; scroll down to Outlook express, and untick it. then reboot and reinstall.
More info :  
 http://www.activewin.com/tips/tips/microsoft/winxp/advanced/8.shtml

Author

Commented:
I am using win2000 os

Commented:
Hello,
try creating new .dbx files for your Inbox and your Deleted Items folders and see if the same behaviour persists. In order to create new Inbox and new Deleted Items folders do the following:

In Outlook Express
Tools menu / Options / Maintenance tab / Store Folder

Select the folder location, and then copy the location.      Click Cancel, and then click Cancel again to close the dialog box. Click Start and then Run.
Paste the address you copied earlier. You should now be where Outlook Express stores your emails. You should be able to see several files representing your Outlook Express folders, including your Inbox.dbx and your Deleted Items.dbx. Rename Inbox.dbx to Inbox_old.dbx and Deleted Items.dbx to Deleted Items_old.dbx respectively. Now, create two empty files named Inbox.dbx and Deleted Items.dbx. Restart Outlook Express. You should now have an empty Inbox and an empty Deleted Items folder. Don't worry, your old emails are not lost. If you wish you can create new folders [eg. Old Inbox and Old Deleted Items] under your root Inbox Folder and make them point to your Inbox.old.dbx and your Deleted Items.old.dbx.

Hope I helped ;)

Author

Commented:
Hello Mr. Phreonx
i will try ur option and give u the result. since the problem is in one of our managers pc i should find time according to his conveinience to fix the problem. thanks for ur advice.
i will give u the feed back

Author

Commented:
i am also using mailinfo in that pc. this is a new pc which i configured. i installed windows 2000 with all the available updates. i installed mail info as well. all was working fine in my old pc. i dont what s the real problem. also i am always the error message from my outlook express
"your server has unexpectedly terminated the connection. possible causes for this include server problems, network problems, or a long period of inactivity."
also my msimn.exe terminates very often.

Author

Commented:
Hello Mr. Phreonx
how to route my old inbox to the inbox.old.dbx.
thanks
Commented:
This one is on us!
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