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Reply window never finished opening, disappears: Outlook 2003

tboncher
tboncher asked
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Last Modified: 2010-04-08
I have a client using Outlook 2003 on her home system (Windows 98SE, I believe).  When she clicks reply to a message, the new message window starts to appear, then disappears.  This client has rebooted several times and is medium end-user savvy.

I have not yet had her run updates, etc.

Anyone seen this???

Thanks, Tom.
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Commented:
tboncher,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

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Commented:
I have not been able to meet with the client yet.  I will post as soon as that happens.  Thanks!
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