Activesync unable to sync with exchange server
Posted on 2006-06-17
I know this question has been asked a million times in many differnt forums but i have yet to find one that is similar to my problem.
First of all to explain my problem i am trying to syncronize a new t-mobile mda and also a t-mobile sda via a 2003 exchange server. Within active sync i am getting an error code 85010004 followed by a brief description of the problem:
"account in microsoft exchange server does not have permissions to syncronize wint your current settings"
Now i know many times it is a problem with an SSL certificate but that is not the case everything is set up perfectly. I know this becasue it syncs for some users and not for others using the exact same phone. I have created a certificate and imported it into the phone and with user A everything works perfectly on phone number 1. Now if i change phone number 1 to user A i get the error message. The same with phone number 2, user A works perfectly and User B gets the error.
Now out of the 6 accounts that need to be able to sync only about 3 of them work. So im kinda of lost here as ive looked everywhere in all settings and i cannot find anywhere that would give access to activesync to some users and not to others. And yes i have checked the mobile services option within active directory. Outlook Mobile Access, User initiated synchronization, and up-to-date notifications are all enabled.
What could be causing some users to work and others not to???????