Solved

DLink DI-524 Revision E and XBox 360

Posted on 2006-06-17
7
1,496 Views
Last Modified: 2008-01-09
I've to a DLink 524 Revision E and the wireless adapter for the XBOX 360.  The XBOX can't find the DI-524 Rev. E.  I have it configured identically as another DLink 524 Revision A.  The revision A works fine with the XBOX 360.  I can't figure out why the revision E won't work.  Has anyone else seen this?  I downloaded the latest firmware for the revision E and it still won't work.  I took the WEP key off.  It is configured the same as the rev. A...yet, I can't get it to see the wireless network.

Thanks to anyone who can help!
0
Comment
Question by:javajws
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 14

Expert Comment

by:FriarTuk
ID: 16950525
so you have a 524rE & a 524rA, but only the rA works, see the compatiblity chart for xbox
http://games.dlink.com/products/xbox_live_compatible.asp#compatiblechart



0
 
LVL 9

Author Comment

by:javajws
ID: 16950844
Exactly.  I looked at the compatibility chart for firmware.  I also spoke with DLink again last night.  I've spoken with them 3 or 4 times before and last night was the first time that they told me the revision E is not compatible with XBOX.  I don't understand how revision A and Revision C are compatible, but the newer ones are not.  I just find it hard to believe.  Products should become more compatible as they age...not less.  I asked where is said that on their website and he pointed me to the firmware pages.  The firmware page for revision A has the XBOX logo:
http://support.dlink.com/products/view.asp?productid=DI%2D524
Revision E doesn't have the XBOX logo, thus it's not compatible:
http://support.dlink.com/products/view.asp?productid=DI%2D524%5FrevE

My only problem is when you buy it, you don't know what revision you are buying...thus you don't know if it's compatible.  Their main sales page for the DI-524 has the XBOX logo, so I assumed what I purchased would be XBOX compatible.
http://www.dlink.com/products/?pid=316

I'm waiting on a call back from DLink customer service.
0
 
LVL 14

Accepted Solution

by:
FriarTuk earned 500 total points
ID: 16950961
your 1st link for 524A http://support.dlink.com/products/view.asp?productid=DI%2D524 shows under the xbox logo that only version 1.05 is compatible

your 3rd link for 524 http://www.dlink.com/products/?pid=316 has an xbox logo but underneath stated to click for compatibily which gives you my link

i always research the info while at the store using one of their pc's, by going to dlink or linksys website & pulling up the type & model using the revision & version info on the  box label
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 14

Expert Comment

by:FriarTuk
ID: 17254743
0
 
LVL 9

Author Comment

by:javajws
ID: 17255794
The revision E DI-524 is not compatible with the XBOX 360.  The problem I had is when you purchase online you don't know what revision of the DI-524 that you are going to receive.  I spoke with Daron Phan at DLink customer service and he helped me exchange the revision E (which is not compatible) for a revision C (which is compatible).  Only revision A and revision C are compatible with the XBox 360.
0
 
LVL 14

Expert Comment

by:FriarTuk
ID: 17269033
see here to request a refund from Community Support
http://www.experts-exchange.com/help.jsp#hi70
0
 
LVL 14

Expert Comment

by:FriarTuk
ID: 17269385
thx for that, but are you sure you wouldn't like a point refund so you could use them later?
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article is a guide to configure bridging on Cisco Routers.  This is something I never knew was possible until after making a few phone calls to Cisco.  Using bridging saved our company money by not requiring us to purchase a new switch.  Bridgi…
Creating an OSPF network that automatically (dynamically) reroutes network traffic over other connections to prevent network downtime.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question