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Users frequently get Browser login pop ups

Posted on 2006-06-17
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Last Modified: 2013-11-28

I installed ISA 2004 on our network. We are using ISA to block domains and websites which are prohibitted. ISA is installed on a domain member server. ISA in on the internal network. Outside we have a PIX firewall.

Users frequently get pops asking for login whilst they are browsing. Strangely I do not get these pops up. May be bacause I am in the domain admin group. how do I stop this pop ups?





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Question by:anyirongo
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12 Comments
 
LVL 51

Expert Comment

by:Keith Alabaster
ID: 16926684
Are you using ISA in proxy or firewall mode?
How are you connecting to ISA? SecureNAT? ISA client? Web Proxy? Transparent Proxy?
How have you set up your outgoing rule(s) for http/https access? How are they authenticating?
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Author Comment

by:anyirongo
ID: 16926701

I am using ISA proxy with firewll access rules defined to block some websites. The users connect to ISA via their browsers. All XP clients. ISA is on the internal network with on direct interface with the internet. We are using web proxy. users are authenticating using windows domain users accounts.
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LVL 51

Expert Comment

by:Keith Alabaster
ID: 16926719
Can you clarify this please? You are using in Proxy mode but with an interface direct to the internet?
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Author Comment

by:anyirongo
ID: 16926725

sorry ISA has no direct interface with the internet
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LVL 51

Expert Comment

by:Keith Alabaster
ID: 16926740
OK. So you are in proxy mode, thats fine.

Can you give some details on how you have created your allow outgoing rules and how you are using the exceptions/user groups?

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Author Comment

by:anyirongo
ID: 16926758


the first access rule denies or blocks access to some websites to all users on the internal network. (here I used the all users group in ISA)

the second access rule permits all domain users to access the internet. (here I connected to the domain users in active directory on a different server. ISA is not a DC)

then we have the default deny rule at the end.





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LVL 51

Expert Comment

by:Keith Alabaster
ID: 16926915
And which ones are getting pop-ups. i bet it is the Active Directory group based sites; not the all users that is having the problem?
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LVL 32

Expert Comment

by:rsivanandan
ID: 16927148
One of the ways to keep the 'authentication' state while using browser would be to enable that feature in the browser. For Internet Explorer;

Tools->Internet Options->Security Tab->Custom Options

Go down and get to 'User Authentication'->Logon. Select 'Automatic logon with current username & password' option.

Cheers,
Rajesh
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Author Comment

by:anyirongo
ID: 16929292

the ones getting popups are only active directory group based sites.  
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Author Comment

by:anyirongo
ID: 16961946

I managed to get this resloved. The problem was  an ISP DNS server on the name server list in active directory DNS. When I removed this DNS  entry pop ups stopped.

I request that the discussion is closed
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