have the great plains security options been changed for any users?
for example, when security has been restricted for Human Resources, non-Human Resource users can receive this error when they log into the system.
There are two resolutions if the human resources module is restricted:
First resolution is to give the user access the To-Do List and Personal To-Do List items.
The second resolution is to give the user access to the To-List and Personal To-Do List, then unmark these items in the User Preference window. Click Setup, click User Preferences, and then click HR button. Remove security again from the To-Do and To-Do Personal items.
check the security on users that cannot login - login in as sa and create a new user with all rights and test to see if this user can login
have the great plains security options been changed for any users?
for example, when security has been restricted for Human Resources, non-Human Resource users can receive this error when they log into the system.
There are two resolutions if the human resources module is restricted:
First resolution is to give the user access the To-Do List and Personal To-Do List items.
The second resolution is to give the user access to the To-List and Personal To-Do List, then unmark these items in the User Preference window. Click Setup, click User Preferences, and then click HR button. Remove security again from the To-Do and To-Do Personal items.
check the security on users that cannot login - login in as sa and create a new user with all rights and test to see if this user can login