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Companyweb 1 user in network getting onload errors and can't view calendar

Posted on 2006-06-17
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Last Modified: 2008-02-26
I have one user in my network that can't view the Companyweb.  When the companyweb loads there are a series of errors:

Line: 7899
Char: 63
Error: Expected ')'
Code: 0
URL: http://companyweb/default.aspx

Line: 227
Char: 1
Error: 'ContextInfo' is undefined
Code: 0
URL: http://companyweb/default.aspx

Line: 279
Char: 1
Error: Object expected
Code: 0
URL: http://companyweb/default.aspx

Line: 246
Char: 1
Error: Object expected
Code: 0
URL: http://companyweb/default.aspx

On the companyweb home page the user can see all the infomration there, but when they try to go to the calendar pages (where the get errors when the page loads too - which is more of the same type of errors as above) they cannot see any of the vacation calendar or the Saturday Office Schedule.  They can see the list of all the events and current though.  Its very odd.  It's only this one user/pc.  I can't firue out what the deal is.  I did update with Critical Update for Windows Small Business Server 2003 (KB832880) (http://www.microsoft.com/downloads/details.aspx?FamilyID=cb7e90a1-de9d-4a83-85f8-951e9f055bf0&displaylang=en) - which said it would specfically help with viewing the companyweb, but it didn't do anything to address the situation.
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Question by:one2goofy
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16928779
You need to determine whether it's the computer, the user account, or perhaps just the cached info on that particular computer.

What if you log into that PC with a different account?  

What if that user logs into a different computer?  

FYI, that update is over 2 years old and is not applicable if you've installed Service Pack 1 on your SBS.

Jeff
TechSoEasy
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Author Comment

by:one2goofy
ID: 17018124
Companyweb works when they log on to another PC.  So what should I do for them on the PC that doesn't work correctly?
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17027496
It's probably the cached info then... try clearing that first... Internet Properties > Delete Files... > Delete all Offline Content.

Then, make sure that the Internet security settings are set to "Default Level".

And I probably should just ask to make sure... this user is using IE and not Firefox, correct?  (Firefox should not be used internally as it isn't managed by your group policy).

Jeff
TechSoEasy
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