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Network services will not start

Posted on 2006-06-17
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Last Modified: 2008-01-09
We have an exchange 2003\Windows server 2003 DC that has been running fine up until today.  We restarted the server and 3 services will not start. Com+Event, Network Connections and Shell hardware detection all hang at "starting". We have no idea what happened to this server. Here are the netdiag and dcdiag logs

    Gathering IPX configuration information.
    Querying status of the Netcard drivers... Passed
    Testing Domain membership... Passed
    Gathering NetBT configuration information.
    Testing for autoconfiguration... Passed
    Testing IP loopback ping... Passed
    Testing default gateways... Failed
    Enumerating local and remote NetBT name cache... Passed
    Testing the WINS server
        Local Area Connection
            There is no primary WINS server defined for this adapter.
            There is no secondary WINS server defined for this adapter.
    Gathering Winsock information.
    Testing DNS
       [WARNING] The DNS entries for this DC cannot be verified right now on DNS server 192.168.1.16, ERROR_TIMEOUT.
        [FATAL] No DNS servers have the DNS records for this DC registered.
    Testing redirector and browser... Passed
    Testing DC discovery.
        Looking for a DC
        Looking for a PDC emulator
        Looking for an Active Directory DC
    Gathering the list of Domain Controllers for domain 'ONGWEOWEH'
    Testing trust relationships... Failed
    Testing Kerberos authentication... Passed
    Testing LDAP servers in Domain ONGWEOWEH ...
    Gathering routing information
    Gathering network statistics information.
    Gathering configuration of bindings.
    Gathering RAS connection information
    Gathering Modem information
    Gathering Netware information
    Gathering IP Security information

    Tests complete.


    Computer Name: EXCHANGE
    DNS Host Name: EXCHANGE.office.ongweoweh.com
    DNS Domain Name: office.ongweoweh.com
    System info : Microsoft Windows Server 2003 (Build 3790)
    Processor : x86 Family 15 Model 4 Stepping 3, GenuineIntel
    Hotfixes :
        Installed?      Name
           Yes          KB883939
           Yes          KB890046
           Yes          KB893756
           Yes          KB896358
           Yes          KB896422
           Yes          KB896424
           Yes          KB896428
           Yes          KB896688
           Yes          KB898715
           Yes          KB898792
           Yes          KB899587
           Yes          KB899588
           Yes          KB899589
           Yes          KB899591
           Yes          KB900725
           Yes          KB901017
           Yes          KB901214
           Yes          KB902400
           Yes          KB904706
           Yes          KB905414
           Yes          KB905915
           Yes          KB908519
           Yes          KB909520
           Yes          KB910437
           Yes          KB911927
           Yes          KB912919
           Yes          KB913446
           Yes          Q147222


Netcard queries test . . . . . . . : Passed

    Information of Netcard drivers:

    ---------------------------------------------------------------------------
    Description: Intel(R) PRO/1000 MT Network Connection
    Device: \DEVICE\{D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}

    Media State:                     Connected

    Device State:                    Connected
    Connect Time:                    00:18:58
    Media Speed:                     100 Mbps

    Packets Sent:                    146
    Bytes Sent (Optional):           0

    Packets Received:                372
    Directed Pkts Recd (Optional):   192
    Bytes Received (Optional):       0
    Directed Bytes Recd (Optional):  0

    ---------------------------------------------------------------------------
    [PASS] - At least one netcard is in the 'Connected' state.



Per interface results:

    Adapter : Local Area Connection
        Adapter ID . . . . . . . . : {D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}

        Netcard queries test . . . : Passed

        Adapter type . . . . . . . : Ethernet
        Host Name. . . . . . . . . : EXCHANGE
        Description. . . . . . . . : Intel(R) PRO/1000 MT Network Connection
        Physical Address . . . . . : 00-14-22-B3-A1-08
        Dhcp Enabled . . . . . . . : No
        DHCP ClassID . . . . . . . :
        Autoconfiguration Enabled. : Yes
        IP Address . . . . . . . . : 192.168.1.17
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 192.168.1.2
        Dns Servers. . . . . . . . : 192.168.1.16

        IpConfig results . . . . . : Passed

        AutoConfiguration results. . . . . . : Passed
            AutoConfiguration is not in use.

        Default gateway test . . . : Failed
            Pinging gateway 192.168.1.2 - not reachable
            No gateway reachable for this adapter.

        NetBT name test. . . . . . : Passed
            NetBT_Tcpip_{D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}
            EXCHANGE       <00>  UNIQUE      REGISTERED
            ONGWEOWEH      <00>  GROUP       REGISTERED
            ONGWEOWEH      <1C>  GROUP       REGISTERED
            EXCHANGE       <1F>  UNIQUE      REGISTERED
            ONGWEOWEH      <1E>  GROUP       REGISTERED
            ONGWEOWEH      <1D>  UNIQUE      REGISTERED
            ..__MSBROWSE__.<01>  GROUP       REGISTERED
        [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names is missing.

            NetBios Resolution : via DHCP

            No remote names have been found.

        WINS service test. . . . . : Skipped
            There is no primary WINS server defined for this adapter.
            There is no secondary WINS server defined for this adapter.
            There are no WINS servers configured for this interface.
        IPX test : IPX is not installed on this machine.


Global results:


IP General configuration
    LMHOSTS Enabled. . . . . . . . : Yes
    DNS for WINS resolution. . . . : Enabled
    Node Type. . . . . . . . . . . : Broadcast
    NBT Scope ID . . . . . . . . . :
    Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled . . . . . . : Yes
    DNS resolution for NETBIOS . . : No



Domain membership test . . . . . . : Passed
    Machine is a . . . . . . . . . : Domain Controller
    Netbios Domain name. . . . . . : ONGWEOWEH
    Dns domain name. . . . . . . . : office.ongweoweh.com
    Dns forest name. . . . . . . . : office.ongweoweh.com
    Domain Guid. . . . . . . . . . : {2449FA62-5E52-43EE-8F12-27E0FC95DAB5}
    Domain Sid . . . . . . . . . . : S-1-5-21-553548650-921650736-5522801
    Logon User . . . . . . . . . . : administrator
    Logon Domain . . . . . . . . . : ONGWEOWEH


NetBT transports test. . . . . . . : Failed
    List of NetBt transports currently configured:
    [FATAL] Unable to retrieve transport list from Redir. [NERR_WkstaNotStarted]


Autonet address test . . . . . . . : Passed
    PASS - you have at least one non-autoconfigured IP address


IP loopback ping test. . . . . . . : Passed
    PASS - pinging IP loopback address was successful.
    Your IP stack is most probably OK.


Default gateway test . . . . . . . : Failed

    [FATAL] NO GATEWAYS ARE REACHABLE.
    You have no connectivity to other network segments.
    If you configured the IP protocol manually then
    you need to add at least one valid gateway.


NetBT name test. . . . . . . . . . : Passed
   No NetBT scope defined
    [WARNING] You don't have a single interface with the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed
    The number of protocols which have been reported : 10
        Description: MSAFD Tcpip [TCP/IP]
            Provider Version   :2
            Max message size  : Stream Oriented
        Description: MSAFD Tcpip [UDP/IP]
            Provider Version   :2
        Description: RSVP UDP Service Provider
            Provider Version   :6
        Description: RSVP TCP Service Provider
            Provider Version   :6
            Max message size  : Stream Oriented
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}] SEQPACKET 0
            Provider Version   :2
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}] DATAGRAM 0
            Provider Version   :2
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{FA7B7980-2826-4AA6-B663-E5F6FF10262D}] SEQPACKET 1
            Provider Version   :2
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{FA7B7980-2826-4AA6-B663-E5F6FF10262D}] DATAGRAM 1
            Provider Version   :2
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{F896785A-036B-4D55-B9C7-824F129AB6D4}] SEQPACKET 2
            Provider Version   :2
        Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{F896785A-036B-4D55-B9C7-824F129AB6D4}] DATAGRAM 2
            Provider Version   :2

    Max UDP size : 65507 bytes


DNS test . . . . . . . . . . . . . : Failed
      Interface {D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}
        DNS Domain:
        DNS Servers: 192.168.1.16
        IP Address:         Expected registration with PDN (primary DNS domain name):
          Hostname: EXCHANGE.office.ongweoweh.com.
          [WARNING] Cannot find a primary authoritative DNS server for the name
            'EXCHANGE.office.ongweoweh.com.'. [ERROR_TIMEOUT]
            The name 'EXCHANGE.office.ongweoweh.com.' may not be registered in DNS.
Check the DNS registration for DCs entries on DNS server '192.168.1.16'
Query for DC DNS entry office.ongweoweh.com. on DNS server 192.168.1.16 failed.
DNS Error code: ERROR_TIMEOUT (Dns server may be down.)
       [WARNING] The DNS entries for this DC cannot be verified right now on DNS server 192.168.1.16, ERROR_TIMEOUT.
    [FATAL] No DNS servers have the DNS records for this DC registered.


Redir and Browser test . . . . . . : Passed
    [FATAL] Workstation service is not running. [ERROR_PROCESS_ABORTED]


DC discovery test. . . . . . . . . : Passed

    Find DC in domain 'ONGWEOWEH':
    Found this DC in domain 'ONGWEOWEH':
        DC. . . . . . . . . . . : \\EXCHANGE.office.ongweoweh.com
        Address . . . . . . . . : \\192.168.1.17
        Domain Guid . . . . . . : {2449FA62-5E52-43EE-8F12-27E0FC95DAB5}
        Domain Name . . . . . . : office.ongweoweh.com
        Forest Name . . . . . . : office.ongweoweh.com
        DC Site Name. . . . . . : Default-First-Site-Name
        Our Site Name . . . . . : Default-First-Site-Name
        Flags . . . . . . . . . : GC DS KDC WRITABLE DNS_DC DNS_DOMAIN DNS_FOREST CLOSE_SITE 0x8

    Find PDC emulator in domain 'ONGWEOWEH':
        [WARNING] Cannot find PDC emulator in domain 'ONGWEOWEH'. [ERROR_NO_SUCH_DOMAIN]

    Find Active Directory DC in domain 'ONGWEOWEH':
    Found this Active Directory DC in domain 'ONGWEOWEH':
        DC. . . . . . . . . . . : \\EXCHANGE.office.ongweoweh.com
        Address . . . . . . . . : \\192.168.1.17
        Domain Guid . . . . . . : {2449FA62-5E52-43EE-8F12-27E0FC95DAB5}
        Domain Name . . . . . . : office.ongweoweh.com
        Forest Name . . . . . . : office.ongweoweh.com
        DC Site Name. . . . . . : Default-First-Site-Name
        Our Site Name . . . . . : Default-First-Site-Name
        Flags . . . . . . . . . : GC DS KDC WRITABLE DNS_DC DNS_DOMAIN DNS_FOREST CLOSE_SITE 0x8


DC list test . . . . . . . . . . . : Failed
    'ONGWEOWEH': No DCs are up.
    List of DCs in Domain 'ONGWEOWEH':
        EXCHANGE.office.ongweoweh.com  (this DC is down)


Trust relationship test. . . . . . : Failed
    Test to ensure DomainSid of domain 'ONGWEOWEH' is correct.
    'ONGWEOWEH': No DCs are up (Cannot run test).
    [FATAL] Secure channel to domain 'ONGWEOWEH' is broken. [ERROR_NO_LOGON_SERVERS]


Kerberos test. . . . . . . . . . . : Passed
    Cached Tickets:


LDAP test. . . . . . . . . . . . . : Passed
    Since 'EXCHANGE.office.ongweoweh.com' is down, it cannot be tested.
    [WARNING] Failed to query SPN registration on DC 'EXCHANGE.office.ongweoweh.com'.


Routing table test . . . . . . . . : Passed
Active Routes :
Network Destination        Netmask           Gateway         Interface  Metric
         0.0.0.0           0.0.0.0       192.168.1.2      192.168.1.17      20
       127.0.0.0         255.0.0.0         127.0.0.1         127.0.0.1       1
     192.168.1.0     255.255.255.0      192.168.1.17      192.168.1.17      20
    192.168.1.17   255.255.255.255         127.0.0.1         127.0.0.1      20
   192.168.1.255   255.255.255.255      192.168.1.17      192.168.1.17      20
       224.0.0.0         240.0.0.0      192.168.1.17      192.168.1.17      20
 255.255.255.255   255.255.255.255      192.168.1.17      192.168.1.17       1
No persistent route entries.


Netstat information test . . . . . : Passed


    Interface Statistics

                                    Received             Sent
    Unicast Packets                   373463           347311
    Non-unicast packets                  215               26
    Discards                               0                0
    Errors                                 0                0
    Unknown protocols                      0           458284

    Interface index         =  1
    Description             =  MS TCP Loopback interface
    Type                    =  24
    MTU                     =  1520
    Speed                   =  10000000
    Physical Address        =  00-00-00-00-00-00
    Administrative Status   =  1
    Operational Status      =  1
    Last Changed            =  3899445423
    Output Queue Length     =  0


    Interface index         =  65539
    Description             =  Intel(R) PRO/1000 MT Network Connection
    Type                    =  6
    MTU                     =  1500
    Speed                   =  100000000
    Physical Address        =  00-14-22-B3-A1-08
    Administrative Status   =  1
    Operational Status      =  1
    Last Changed            =  3899445431
    Output Queue Length     =  0



    Active Connections

  Proto Local Address         Foreign Address                           State
    TCP   EXCHANGE:kerberos     EXCHANGE.office.ongweoweh.com:39108       LISTENING
    TCP   EXCHANGE:epmap        EXCHANGE.office.ongweoweh.com:2109        LISTENING
    TCP   EXCHANGE:ldap         EXCHANGE.office.ongweoweh.com:39166       LISTENING
    TCP   EXCHANGE:microsoft-ds  EXCHANGE.office.ongweoweh.com:10254       LISTENING
    TCP   EXCHANGE:kpasswd      EXCHANGE.office.ongweoweh.com:38990       LISTENING
    TCP   EXCHANGE:http-rpc-epmap  EXCHANGE.office.ongweoweh.com:12346       LISTENING
    TCP   EXCHANGE:ldaps        EXCHANGE.office.ongweoweh.com:30747       LISTENING
    TCP   EXCHANGE:1026         EXCHANGE.office.ongweoweh.com:2064        LISTENING
    TCP   EXCHANGE:1027         EXCHANGE.office.ongweoweh.com:24582       LISTENING
    TCP   EXCHANGE:1143         EXCHANGE.office.ongweoweh.com:36988       LISTENING
    TCP   EXCHANGE:1311         EXCHANGE.office.ongweoweh.com:37101       LISTENING
    TCP   EXCHANGE:msft-gc      EXCHANGE.office.ongweoweh.com:40          LISTENING
    TCP   EXCHANGE:msft-gc-ssl  EXCHANGE.office.ongweoweh.com:55498       LISTENING
    TCP   EXCHANGE:ms-wbt-server  EXCHANGE.office.ongweoweh.com:39070       LISTENING
    TCP   EXCHANGE:6004         EXCHANGE.office.ongweoweh.com:14562       LISTENING
    TCP   EXCHANGE:8000         EXCHANGE.office.ongweoweh.com:38942       LISTENING
    TCP   EXCHANGE:ndmp         EXCHANGE.office.ongweoweh.com:51445       LISTENING
    TCP   EXCHANGE:ldap         EXCHANGE.office.ongweoweh.com:1078        ESTABLISHED
    TCP   EXCHANGE:ldap         EXCHANGE.office.ongweoweh.com:1079        ESTABLISHED
    TCP   EXCHANGE:ldap         EXCHANGE.office.ongweoweh.com:1080        ESTABLISHED
    TCP   EXCHANGE:1078         EXCHANGE.office.ongweoweh.com:ldap        ESTABLISHED
    TCP   EXCHANGE:1079         EXCHANGE.office.ongweoweh.com:ldap        ESTABLISHED
    TCP   EXCHANGE:1080         EXCHANGE.office.ongweoweh.com:ldap        ESTABLISHED
    TCP   EXCHANGE:42424        EXCHANGE.office.ongweoweh.com:8299        LISTENING
    TCP   EXCHANGE:netbios-ssn  EXCHANGE.office.ongweoweh.com:30737       LISTENING
    TCP   EXCHANGE:ldap         EXCHANGE.office.ongweoweh.com:1247        TIME_WAIT
    TCP   EXCHANGE:1234         EXCHANGE.office.ongweoweh.com:epmap       TIME_WAIT
    TCP   EXCHANGE:1235         EXCHANGE.office.ongweoweh.com:epmap       TIME_WAIT
    TCP   EXCHANGE:1248         EXCHANGE.office.ongweoweh.com:epmap       TIME_WAIT
    TCP   EXCHANGE:1249         EXCHANGE.office.ongweoweh.com:epmap       TIME_WAIT
    UDP  EXCHANGE:epmap        *:*                                    
    UDP  EXCHANGE:microsoft-ds  *:*                                    
    UDP  EXCHANGE:1028         *:*                                    
    UDP  EXCHANGE:1045         *:*                                    
    UDP  EXCHANGE:1246         *:*                                    
    UDP  EXCHANGE:ntp          *:*                                    
    UDP  EXCHANGE:1033         *:*                                    
    UDP  EXCHANGE:1077         *:*                                    
    UDP  EXCHANGE:1162         *:*                                    
    UDP  EXCHANGE:1245         *:*                                    
    UDP  EXCHANGE:kerberos     *:*                                    
    UDP  EXCHANGE:ntp          *:*                                    
    UDP  EXCHANGE:netbios-ns   *:*                                    
    UDP  EXCHANGE:netbios-dgm  *:*                                    
    UDP  EXCHANGE:389          *:*                                    
    UDP  EXCHANGE:kpasswd      *:*                                    


    IP  Statistics

    Packets Received              =   2,564
    Received Header Errors        =   0
    Received Address Errors       =   0
    Datagrams Forwarded           =   0
    Unknown Protocols Received    =   0
    Received Packets Discarded    =   143
    Received Packets Delivered    =   2,421
    Output Requests               =   2,936
    Routing Discards              =   0
    Discarded Output Packets      =   509
    Output Packet No Route        =   0
    Reassembly  Required          =   0
    Reassembly Successful         =   0
    Reassembly Failures           =   0
    Datagrams successfully fragmented  =   0
    Datagrams failing fragmentation    =   0
    Fragments Created                  =   0
    Forwarding                        =    2
    Default TTL                       =    128
    Reassembly  timeout               =    60


    TCP Statistics

    Active Opens               =    64
    Passive Opens              =    43
    Failed Connection Attempts =    15
    Reset Connections          =    7
    Current Connections        =    6
    Received Segments          =    2,189
    Segment Sent               =    2,189
    Segment Retransmitted      =    37
    Retransmission Timeout Algorithm  =   vanj
    Minimum Retransmission Timeout  = 300
    Maximum Retransmission Timeout  = 60,000
    Maximum Number of Connections   = -1


    UDP Statistics

    Datagrams Received    =   106
    No Ports              =   64
    Receive Errors        =   0
    Datagrams Sent        =   552


    ICMP Statistics

                              Received           Sent
    Messages                       126            126
    Errors                           0              0
    Destination  Unreachable         0              0
    Time    Exceeded                 0              0
    Parameter Problems               0              0
    Source Quenchs                   0              0
    Redirects                        0              0
    Echos                           62             62
    Echo Replies                    64             64
    Timestamps                       0              0
    Timestamp Replies                0              0
    Address Masks                    0              0
    Address Mask Replies             0              0


Bindings test. . . . . . . . . . . : Passed
    Component Name : Point to Point Protocol Over Ethernet
    Bind Name: RasPppoe
    Binding Paths:
        Owner of the binding path : Point to Point Protocol Over Ethernet
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: Point to Point Protocol Over Ethernet
            Lower Component: Intel(R) PRO/1000 MT Network Connection


    Component Name : Point to Point Tunneling Protocol
    Bind Name: mspptp
    Binding Paths:

    Component Name : Layer 2 Tunneling Protocol
    Bind Name: msl2tp
    Binding Paths:

    Component Name : Remote Access NDIS WAN Driver
    Bind Name: NdisWan
    Binding Paths:
        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswanasync
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: RAS Async Adapter

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiscowan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: Direct Parallel

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: WAN Miniport (PPPOE)

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: WAN Miniport (PPTP)

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiscowan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: WAN Miniport (L2TP)


    Component Name : NDIS Usermode I/O Protocol
    Bind Name: Ndisuio
    Binding Paths:
        Owner of the binding path : NDIS Usermode I/O Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: NDIS Usermode I/O Protocol
            Lower Component: Intel(R) PRO/1000 MT Network Connection


    Component Name : Message-oriented TCP/IP Protocol (SMB session)
    Bind Name: NetbiosSmb
    Binding Paths:

    Component Name : WINS Client(TCP/IP) Protocol
    Bind Name: NetBT
    Binding Paths:
        Owner of the binding path : WINS Client(TCP/IP) Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: Intel(R) PRO/1000 MT Network Connection

        Owner of the binding path : WINS Client(TCP/IP) Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)


    Component Name : Internet Protocol (TCP/IP)
    Bind Name: Tcpip
    Binding Paths:
        Owner of the binding path : Internet Protocol (TCP/IP)
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: Intel(R) PRO/1000 MT Network Connection

        Owner of the binding path : Internet Protocol (TCP/IP)
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)


    Component Name : Client for Microsoft Networks
    Bind Name: LanmanWorkstation
    Binding Paths:
        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios_smb
            Upper Component: Client for Microsoft Networks
            Lower Component: Message-oriented TCP/IP Protocol (SMB session)

        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: Client for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: Intel(R) PRO/1000 MT Network Connection

        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: Client for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)


    Component Name : WebClient
    Bind Name: WebClient
    Binding Paths:

    Component Name : Wireless Configuration
    Bind Name: wzcsvc
    Binding Paths:

    Component Name : Network Load Balancing
    Bind Name: Wlbs
    Binding Paths:
        Owner of the binding path : Network Load Balancing
        Binding Enabled: No
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: Network Load Balancing
            Lower Component: Intel(R) PRO/1000 MT Network Connection


    Component Name : Steelhead
    Bind Name: RemoteAccess
    Binding Paths:

    Component Name : Dial-Up Server
    Bind Name: msrassrv
    Binding Paths:

    Component Name : Remote Access Connection Manager
    Bind Name: RasMan
    Binding Paths:

    Component Name : Dial-Up Client
    Bind Name: msrascli
    Binding Paths:

    Component Name : File and Printer Sharing for Microsoft Networks
    Bind Name: LanmanServer
    Binding Paths:
        Owner of the binding path : File and Printer Sharing for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios_smb
            Upper Component: File and Printer Sharing for Microsoft Networks
            Lower Component: Message-oriented TCP/IP Protocol (SMB session)

        Owner of the binding path : File and Printer Sharing for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: File and Printer Sharing for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: Intel(R) PRO/1000 MT Network Connection

        Owner of the binding path : File and Printer Sharing for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: File and Printer Sharing for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)


    Component Name : Generic Packet Classifier
    Bind Name: Gpc
    Binding Paths:

    Component Name : Application Layer Gateway
    Bind Name: ALG
    Binding Paths:

    Component Name : NetBIOS Interface
    Bind Name: NetBIOS
    Binding Paths:
        Owner of the binding path : NetBIOS Interface
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: NetBIOS Interface
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: Intel(R) PRO/1000 MT Network Connection

        Owner of the binding path : NetBIOS Interface
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: NetBIOS Interface
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)


    Component Name : Intel(R) PRO/1000 MT Network Connection
    Bind Name: {D8EC10F0-7B0E-40EA-93BD-A4E6330095CA}
    Binding Paths:

    Component Name : RAS Async Adapter
    Bind Name: {7063473C-D5F3-46B1-A26E-D0557E2D8FCB}
    Binding Paths:

    Component Name : WAN Miniport (IP)
    Bind Name: NdisWanIp
    Binding Paths:

    Component Name : Direct Parallel
    Bind Name: {80DACF12-87A5-4D8C-9F12-1EFD8842B039}
    Binding Paths:

    Component Name : WAN Miniport (PPPOE)
    Bind Name: {79B808AD-4E79-43D5-A2C1-6185908EB0A8}
    Binding Paths:

    Component Name : WAN Miniport (PPTP)
    Bind Name: {87EB1098-C04D-44CA-80B3-65CC73DB5077}
    Binding Paths:

    Component Name : WAN Miniport (L2TP)
    Bind Name: {0589E8D5-12E2-448F-B58B-F6F3CB3087F2}
    Binding Paths:



WAN configuration test . . . . . . : Skipped
    No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped

    Note: run "netsh ipsec dynamic show /?" for more detailed information


The command completed successfully




Domain Controller Diagnosis

Performing initial setup:
   * Verifying that the local machine EXCHANGE, is a DC.
   * Connecting to directory service on server EXCHANGE.
   [EXCHANGE] Directory Binding Error 1753:
   There are no more endpoints available from the endpoint mapper.
   This may limit some of the tests that can be performed.
   * Collecting site info.
   * Identifying all servers.
   * Identifying all NC cross-refs.
   * Found 2 DC(s). Testing 1 of them.
   Done gathering initial info.

Doing initial required tests
   
   Testing server: Default-First-Site-Name\EXCHANGE
      Starting test: Connectivity
         * Active Directory LDAP Services Check
         The host 05aa8a2e-861a-4f87-8e00-ad42856f6b29._msdcs.office.ongweoweh.com could not be resolved to an
         IP address.  Check the DNS server, DHCP, server name, etc
         Although the Guid DNS name

         (05aa8a2e-861a-4f87-8e00-ad42856f6b29._msdcs.office.ongweoweh.com)

         couldn't be resolved, the server name (EXCHANGE.office.ongweoweh.com)

         resolved to the IP address (192.168.1.17) and was pingable.  Check

         that the IP address is registered correctly with the DNS server.
         ......................... EXCHANGE failed test Connectivity

Doing primary tests
   
   Testing server: Default-First-Site-Name\EXCHANGE
      Skipping all tests, because server EXCHANGE is
      not responding to directory service requests
      Test omitted by user request: Topology
      Test omitted by user request: CutoffServers
      Test omitted by user request: OutboundSecureChannels
      Test omitted by user request: VerifyReplicas
      Test omitted by user request: VerifyEnterpriseReferences
      Test omitted by user request: CheckSecurityError
   
   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom
   
   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom
   
   Running partition tests on : office
      Starting test: CrossRefValidation
         ......................... office passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... office passed test CheckSDRefDom
   
   Running enterprise tests on : office.ongweoweh.com
      Starting test: Intersite
         Skipping site Default-First-Site-Name, this site is outside the scope

         provided by the command line arguments provided.
         ......................... office.ongweoweh.com passed test Intersite
      Starting test: FsmoCheck
         GC Name: \\EXCHANGE.office.ongweoweh.com
         Locator Flags: 0xe00001bc
         Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355
         A Primary Domain Controller could not be located.
         The server holding the PDC role is down.
         Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
         A Time Server could not be located.
         The server holding the PDC role is down.
         Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error 1355
         A Good Time Server could not be located.
         KDC Name: \\EXCHANGE.office.ongweoweh.com
         Locator Flags: 0xe00001bc
         ......................... office.ongweoweh.com failed test FsmoCheck
      Test omitted by user request: DNS
      Test omitted by user request: DNS
We are really stuck.  Any ideas or resolutions would be great.  after 4 hours of troubleshooting, I've had no luck.
0
Comment
Question by:jgarciajr
7 Comments
 
LVL 12

Expert Comment

by:GinEric
ID: 16931365
Wow!  That was a lot of information to go through, but what stands out is that the gateway 192.168.1.2 can't be found:

"Default gateway test . . . : Failed
            Pinging gateway 192.168.1.2 - not reachable
            No gateway reachable for this adapter."

If it's there and did not answer the ping, something may be in stealth mode [don't respond to ping requests].  Is it a router or another machine?

That's the only thing that really stands out.

0
 
LVL 4

Expert Comment

by:ansh_gupta
ID: 16933647
can you tell us what all error mesages you have in the event viewer. In the system logs and the application lgos..
0
 
LVL 12

Expert Comment

by:GinEric
ID: 16934348
It's pretty clear, the gateway 192.168.1.2 is not up.
0
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LVL 10

Expert Comment

by:SeanUK777
ID: 16938932
remove the following entry from your routing table..

192.168.1.0     255.255.255.0      192.168.1.17      192.168.1.17      20

as it stands all traffic for the 192.168.1.0 network will pass through gateway 192.168.1.17
0
 

Author Comment

by:jgarciajr
ID: 16939120
It turns out it was a not fully installed WIndows Update.  Had to use up an M$DN subscription incident.  This update did not fully install and killed a couple of services.
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DarthMod
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