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Perc 3/DC SCSI drives not showing in Disk Management

Posted on 2006-06-17
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Last Modified: 2013-12-03
I have a generic NON-DELL server running W2K3, and I am attempting to configure a Perc 3/DC card to attach an internal SCSI drive to.  This is not a boot drive, just a backup drive.  The problem is that I cannot see it in Disk Management no matter what I try.  So far I have:

- Checked termination on Perc (set to defaults with termination enabled).
- Verified end of cable is terminated.
- Cleared configuration in BIOS.
- Made sure clustering was disabled.

When I access the BIOS to try configure the drive, I get the following messages:

In 'Configure > Easy Configuration' - I see the disk under Channel 1, ID#1 listed as 'Ready'.  
In 'Initialize' I get an error stating - 'No logical drives are currently configured'.
In 'Objects > Logical Drive' - 'No logical drives are currently configured'.
In 'Objects > Physical Drive' - It lists 'Ready' just as Easy Configuration does.
In 'Rebuild', 'Check consistency', and 'Reconstruct' I get the 'No logical drives are currently configured.

I find it strange that I can see the drive, but I cannot configure it in any way.

Windows installed the Perc drivers on installation, so I would assume it's not a driver issue.  Is it possible that the Perc card is finnicky about the brand/model of drive in use?  Or perhaps it just won't work in some or all 'non-Dell' servers?  Any other ideas?  Thanks.





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Question by:bleujaegel
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by:jamietoner
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You will need to create a logical drive before the os can see it. If its going to be a single drive it will have to be a raid 0. So once you create the raid 0 on the hdd the os should pick it up in disk managment.
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by:bleujaegel
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How do I create a logical drive?  When I attempt to do so, I get the error 'No logical drives are currently configured'.  I've been through the vast majority of the options, but haven't had any success.  In case I'm trying to do it incorrectly, how specifically do I configure the 'Logical drive'?
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by:bleujaegel
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To be more specific, when I go to the 'Configure > Easy Configuration' menu, it show the drive as 'Ready'.  I have the option to press F3 to display the logical drives.  The list is empty.  When I try to 'Initialize' the disk, I get the error 'No logical drives are currently configured'.  Seems to be an endless loop of futility.
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jamietoner earned 500 total points
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In the bios go to configure-> new configuration-> then select the drive by pressing the space bar then press Enter then f10, this should bring you to the menu where you configure the type of raid and the options, it should default to raid 0 where its a single drive and unless you want a specific stripe and/or read, write and cache policys ( i suggest leaving them at there defaults), choose accept and press enter. Now you can intialize the logical drive and it should be seen in disk managment. Also for more info on the controller here's a link to the manual for it http://support.dell.com/support/edocs/storage/RAID/PERC3sc/en/ug/index.htm
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by:bleujaegel
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That did it!  When I would get to the 'Select Configurable Arrays' dialog box where it lists A-00 > Span 1, I hadn't noticed they added an F2 and F3 option.   How incredibly convulted the path to configure this is!  

One last question.  I was able to successfully create three logical drives.  How do you set it to RAID 5, it defaults to RAID 0.  I'm assuming this has to do with the 'Span 1'.   Thanks a million.
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by:bleujaegel
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Never mind.  I accidentally figured it out (RAID 5).  This whole exercise was to setup Windows Server 2003 clustering for Exchange 2003.  I couldn't get my Powervault 200S to be recognized by the Cluster Service, so I finally removed it to determine if that was the problem.  My drive still wasn't recognized internally, so that eliminated the Powervault as a suspect.  I whole Clustering problem had nothing to do with Windows, or the Powervault.  Just operator error on the configuration.  I tried 100 times to find out how to configure the 'logical disks', but missed the one critical F10 key when it got to the last dialog 'Select Configurable Arrays' dialog.  I was pressing 'Enter' to select it-not noticing at the bottom it said to press F10 to configure.  Jeez.  This is my first experience with PERC, but finally I've got it up and running to get to the clustering after spending a day messing around with this.  Thanks again!
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