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Exchange Server - SBS 2003

Posted on 2006-06-18
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Last Modified: 2010-03-06
Is it possible to set a default Exchange account user for all email not associated to a user account?  I want to have 1 person to get all email that comes in through our domain to ensure our company isn't loosing business.  For example, past employees that no longer have exchange accounts, or if someone types info@mycompany.com (where my company is the domain name for the company).  Is this possible?
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Question by:sbryant007
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Sembee earned 500 total points
ID: 16929873
What you are talking about is a catch all.

There is no built in catch all system with Exchange and I strongly discourage you from setting one up. They become a magnet for spam and viruses as every email address, no matter what it is, will become valid. Your bandwidth and storage requirements will go up quite considerably.

Instead you should configure recipient filtering and the tar pit. This will cause any email messages to non-existent users to bounce back with "unknown user" errors.

The only generic addresses that I tend to advise clients to have is sales@ and if an IT company support@
Others should be listed on your web site (although don't make the link clickable as that just encourages spam).

For ex-staff, put their email addresses on to a special public folder or mailbox. Most of the email that you will receive on them will be junk or viruses.

If, despite what I have written above you still want a catch all, then you will have to look to third party applications. Take a look at Mail Basket from Turbo Geeks: http://www.turbogeeks.com/utilities/

Simon.
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by:sbryant007
ID: 16974278
Thanks for the feedback.  You brought up a good point about the spam and viruses so I think I will not go in this direction.

I appreciate your help!
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