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Duplicate entries in XP Start - All Programs list

Posted on 2006-06-18
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Last Modified: 2008-03-17
Thanks again!
On the desktop I go to Start - All Programs. Most items here are listed with a duplicate entry below and a (2) beside it. This is a Dell Dimension 4600c running XP.
For instance:    Microsoft Works
                      Microsoft Works (2)
                       Outlook Express
                       Outlook Express (2)
Almost every entry in the entire list plus the arrow lists that branch off some of these have the same problem.

What happened and what to do?
Thanks, Clint
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Question by:clintstewart
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Expert Comment

by:callrs
ID: 16930301
You may have copied the All Programs files on to itself. Delete the duplicate entries if these shortcuts point to the same files:
--> Step 1
- Click "Start"
- Right click "All Programs"
- Hit Explore (near the top of the popup box)
- By Clicking the + sign in the left pane, go to: Start Menu -> Programs
- Click on Programs
- On the right side you'll see a list of short cuts

---> Step 2
- Right click Outlook Express, click Properties
- Take a look at the "Target"
- Now right click Outlook Express (2), click Properties
- Is the Target the same as for Outlook Express? If so:
 -- right click Outlook Express (2)
 -- Hit Delete

Repeat step 2 for each duplicate. If you are confident that ALL the (2) entries are duplicates ,then you don't need to view Target for each. Just select all the (2) entries, right click, and hit Delete.

Above applies to shortcuts. If folders in All Programs are also duplicated, then look in the original & duplicate folder, see if they have the same entries. Delete any folder that's a duplicate.

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Accepted Solution

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callrs earned 500 total points
ID: 16930305
To make it easier:
In the Explorer Window:
1) View -> Details
2) Tools -> Folder Options -> View -> Apply to All Folders
3) Restart Explorer (Right click Start, hit Explore)
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Author Comment

by:clintstewart
ID: 16930326
Using Windows Explorer, what is the path to the list I'm looking for?
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Author Comment

by:clintstewart
ID: 16930340
OK. Just follow the directions from callrs and I find it.

Thank You!!
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LVL 30

Expert Comment

by:callrs
ID: 16930377
: )
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