We help IT Professionals succeed at work.

Cannot Restore to any restore point

464 Views
Last Modified: 2013-11-13
I run Windows XP Media Edition on an HP Pavillion a1250n.  I have several problems which have led me to try to restore to an earlier point.  These include an error message which says "The TCP/IP Netword transport is not installed",  I cannot reinstall my Antivirus software, and a Windows Explorer window showing the folder C:\Program Files\Dell pops up after each reboot.  This folder has only one item in it, namely the folder "SystemProfiler", which only has one item in it, namely the file "WMIIinput.xml".  

I cannot even get on the www.  I am accessing this site via my notebook.
What can I do?  
Bob
Comment
Watch Question

Commented:
You can try a repair install . . .

This is a good guide to performing a repair install

http://www.michaelstevenstech.com/XPrepairinstall.htm
Well first of all i think your system is infected with malware and got corrupted. We may help you clean up but the ultimate solution you need is to reinstall your OS. A repair installation may not even complete and that may prepare a disaster. Back up your data and reinstall you operating system. If you do not want to do a fresh installation let us know so we may guide you with the clean up and corruption.

http://www.michaelstevenstech.com/cleanxpinstall.html
Top Expert 2006
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Top Expert 2006

Commented:
O by the way you will have to reboot after running the winsocks fix for the changes to take effect.

Author

Commented:
The attempt to fix winsock suggested by venom96737 did not work.  I am still accessing via my laptop.  

Simpswr -
My desktop is running Windows MediaCenter.  Will a repair install designed for XP restore the MediaCenter.  Or will I lose Media Center in this process?
Bob

Author

Commented:
Update:  Sorry Venom96737.  It did work.  It just took a very long time (maybe 10 minutes) to give me my icons, then a very long time (maybe 10 minutes) to give me my task bar, and then an error message when it did finally let me access the internet.  But after another reboot, it seemed to do all of those things OK.  

Still very interested in the question to Simpswr.
Bob

Commented:
A repair install of MCE using a MCE disc ( either the two cd version or one DVD version ) should repair the Media Center also, but I have not done on on a MCE system

Author

Commented:
This is an HP Pavillion a1250n bought abou 6 months ago.  Rather than supplying CDs or a DVD for the OS, HP had me create 2 DVD's which it called Recovery disk #1 & #2.  They are both DVDs.  Are these what I should use to do the Repair Install of the MCE system?

Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Several of the concerns are OK now (without a Repair install).  Can you help me with those that remain.  
1.  What is the difference between a repair reinstall and using the recovery console?
2.  Why did all of my system restore points result in restore incomplete, such that I now (after trying to restore to the earliest point) have no restore points left?
3.  Why does the Windows Explorer window show up every time I reboot?  Note the window shows only one foler, namely C:\Program Files\Dell, and that folder has only one item in it, namely the folder "SystemProfiler", which only has one item in it, namely the file "WMIIinput.xml".  I can find nothing in either the startup folder when I right click Start and then go to Programs\Startup or when I go to msconfig and the startup tab that has anything to do with Dell.  My computer is HP and the only Dell things I have connected to it are a 942 All-in-one printer and an Axim 3Xi PDA.  

Thanks for the help.
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Top Expert 2006
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Top Expert 2006

Commented:
if you could just run a hijack this log through here http://www.hijackthis.de/en and reply back with the link to the results and we should be able to help you get rid of that dell screen.

Commented:
He said he had a HP Pavillion a1250n  . . but the rest of what the venomous one said is probably true.

Author

Commented:
Thanks to all 3 of you.  Each of you helped in different ways.  I increased the points siginificantly and split them among you.  Thanks again.  
Bob
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.