I am pretty clueless on this stuff but I believe my computer is infected with DOWNLOADER.AY
I constanly get a WINDOWS DEFENDER WARNING on startup...clicking on remove does nothing
i tried to install norton 2006 but it wouldnt download as the sytem simply shuts down and disconects web pages quickly
I have tried to down load ewido anti malware and others but theyarent being able to fully download
Can someone please walk me through a solution step by step....