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Routing and Remote Access Loses Connection

Posted on 2006-06-19
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Last Modified: 2012-06-21
OK I have two servers at two diffrent customers, each uses RRAS NAT to connect to the internet. Both servers have two NICs one being a public address one being a private. They are both randomly dropping their connection. You can be on the web one minute then with no patern, it drops the connection. It shows it is still connected but you cannot get anywhere on the web, ftp, ping nothing; either way, when this happens I can no longer access the server from the outside. Any ideas?
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Question by:KennethColeman
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Expert Comment

by:dooleydog
ID: 16934591
Have you checked with the ISP? This sounds like a provider issue...

Good Luck,
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Author Comment

by:KennethColeman
ID: 16934658
They are two diffrent ISPs, and if I restart the RRAS Service it works fine for awhile, then bumps itself again.
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Author Comment

by:KennethColeman
ID: 16936324
Is anyone out there who can help? Any idea where to look? or who to ask? This is really messing with one of my customers. I have found tons of post on the web with people having the saming problem, just no answers.
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Author Comment

by:KennethColeman
ID: 16952810
FYI there is a hotfix for this issue it is KB911280.
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