?
Solved

Mail deleted from Terminal Server, still remains on desktop

Posted on 2006-06-19
12
Medium Priority
?
195 Views
Last Modified: 2010-03-06
All of my Terminal Server users are experiencing this problem. When they log in either via WebMail or Remote Desktop and check thier mail, any email they delete will still be visible on thier desktop when they return to the office. How do I synchronize the accounts?
0
Comment
Question by:Travis_Lemmons
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 6
12 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 16934443
It should do it automatically. It depends on how your account are setup.

As you haven't provided much more information it is impossible to comment further.

Simon.
0
 

Author Comment

by:Travis_Lemmons
ID: 16934480
I apologize, I am new to this.
The AD resides on my main HP Proliant Server. Excange 2003 running on 2003 SBS Server. The users log on remotely through either Webmail or RDP. When they remove messages from thier inbox, it is not reflected on thier desktops in the office. Where do I need to look to be able to synchronize the accounts?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16934568
Still didn't include the information that was really of use.

Are the Outlook clients configured as Exchange clients, POP3, IMAP, something else?
Are they configured to store email in the mailbox or in a personal folder?

If everything is Exchange mode (ie not IMAP, POP3 etc) then there is no sync to do. Terminal Server doesn't support offline folders/cached mode so it will be pulling the information live from Exchange.

Simon.
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:Travis_Lemmons
ID: 16934608
They are configured as Exchange clients with email stored on thier mailboxes. I know the information is pulled live, that is why I am confused as to why when email is deleted, it still shows up on the desktop. Maybe the desktop is not in sync with the Exchange Server?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16934655
By desktop do you mean desktop as in their own machine, or a terminal server desktop

Simon.
0
 

Author Comment

by:Travis_Lemmons
ID: 16934799
Meaning thier own machine at the office
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16947107
Does new email appear ok on these machines?

Simon.
0
 

Author Comment

by:Travis_Lemmons
ID: 16947125
Yes, appears just fine. Mail deleted from the same account, accessed remotely, still shows up on thier local machine at the office the next day. As if it were never deleted.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16956188
Are these users using anything that could be putting the messages back?
I have never heard of messages reappearing before.
I would also look at whether the messages "reappear" in OWA if those end the session, leave it alone for a while then connect again.

Simon.
0
 

Author Comment

by:Travis_Lemmons
ID: 16959594
Simon,
This has been going on for over amonth now. I can't leave it alone. The Domain Users are NOT receiving duplictes. ONLY the contacts are. If I send an email out to our total company group (users and contacts) the users will receive the email one time, the contacts will receive it multiple times. There is absolutely nothing that could be sending the messages back.

I run a PIX 501 on the network. I verified yesterday that MailGuard was turned off. I found a KB article that referenced this type of situation.

HELP!!
0
 
LVL 104

Accepted Solution

by:
Sembee earned 1000 total points
ID: 16961937
Have you posted in the wrong question?
Your last post has nothing to do with the question originally asked.

Simon.
0
 

Author Comment

by:Travis_Lemmons
ID: 16962072
Sorry, wrong answer to wrong question
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question