Solved

Using 2003 OWA unable to send email

Posted on 2006-06-19
6
222 Views
Last Modified: 2010-04-08
Using Exchange 2003 and 2003 OWA user cant send out email, get error message Microsoft IE access denied on this machine. When user login another wks she is able to send out email.  IE 6.0 sp2 cleared cookies, cache, reset to default security setting. Any ideas?? It seems like an IE error??
0
Comment
Question by:hlee8
  • 3
  • 3
6 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 16976280
Does it follow the user to another machine?
Try logging in as another user on this machine. If it fixes the problem, then recreate the original user's profile.

Simon.
0
 

Author Comment

by:hlee8
ID: 16985323
No it doesnt follow user to another machine. Its only on that machine when the user logins does she get that IE error. Help!
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16985388
If it doesn't follow the user, then it is an issue with that machine.

There are three main fixes for OWA issues.

1. Flush out temp internet files.
2. Recreate the Windows profile
3. Wipe the machine.

OWA failure is usually an indication of something wrong with Internet Explorer installation. Based on experience, trying to diagnose what is wrong with IE isn't worth the effort.
In many cases recreating the Windows profile is often enough.

Simon.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:hlee8
ID: 16994245
another piece to the puzzle the user add this email security feature in 2003 owa called s/mime feature. would that cause the user not to be able to send email out?? also i'm unable to uninstall this s/mime feature?? any ideas
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 16994967
S/MIME is an optional component installed through OWA. Its presence or not should not affect the user's ability to send email. The only issue I am aware of is with the IE7 beta, which doesn't like the S/MIME update.

Simon.
0
 

Author Comment

by:hlee8
ID: 17002593
Umm the only reason the S/MIME was installed because this one user like to create these art/animation emails to users. She is not using IE7
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now