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GroupWise 6.5 Mailbox Statistics

NOS: Novell NetWare 5.1 SP6
Email: GroupWise 6.5.2

Scenario: Need detailed information on users mailbox. Ran Mailbox/Library Maintenance/Mailbox Statistics for the user and gwckeck.log was auto emailed upon completion. I am trying to determine EXACTLY how the utility is reporting each statistic. For instance, under Items Breakdown|Mail the report shows 3,942 'In' emails, however there are nowhere near 3,942 emails in the persons In Box. The person has access to several other users Shared GroupWise folders. Is it possible the statistic reflects all of the other users In box mail as well? I have scoured the web for an explanation of how each statistic is tallied but no luck.

Below is a part of the email attachment:

GroupWise System Information

Number of Users............... 1 Number of Post Offices......... 0
Number of Mailboxes........... 1
------------------------------------------------------------------------------

Item statistics: TOTAL /MBOX Mailbox statistics: TOTAL /MBOX
normal items........ 7433 7433.0 Boxes with mail....... 1
forwarded items..... 572 572.0 IN box entries:
reply items......... 972 972.0 read................ 6058 6058.0
total items......... 8977 8977.0 unread.............. 2 2.0
new................. 538 538.0
Distribution statistics: total............... 6598 6598.0
to single user...... 330 330.0 Boxes over IN limit. 1
to <= 3 users....... 460 460.0 OUT box entries:
to many users....... 23 23.0 total............... 472 472.0
sent encrypted (%).. 0 Boxes over OUT limit 0
Schedule statistics:
Average item length.... 57KB Boxes with schedules.. 1
INcoming appointments:
Items w/ attachments... 1839 read................ 1515 1515.0
Average number attach.. 1 unread.............. 0 0.0
Average attach length.. 2311 new................. 54 54.0
total............... 1569 1569.0
Items hidden by rcvr... 0 OUTgoing appointments:
Items in trashcan...... 25 25.0 total............... 4 4.0

Items counts: TOTAL /MBOX
----- -----
mail 4417 4417.0
appointment 2717 2717.0
note 1770 1770.0
task 73 73.0
phone 0 0.0
profile 4 4.0
others 0 0.0

Items breakdown: IN OUT PERS DRAFT | TOTAL
----- ----- ----- ----- + -----
mail.................. 3942 469 6 0 | 4417
appointment........... 1569 4 1144 0 | 2717
note.................. 1091 10 669 0 | 1770
task.................. 11 0 62 0 | 73
phone................. 0 0 0 0 | 0
----------------------------- + ------
total................. 6613 483 1881 0 | 8977

Priority breakdown: LOW NORM HIGH | TOTAL
----- ----- ----- | -----
mail.................. 1 4398 12 | 4411
appointment........... 0 1544 29 | 1573
note.................. 0 1101 0 | 1101
task.................. 0 11 0 | 11
----------------------+------
total................. 1 7054 41 | 7096

Thanks,
Gary

billmercer

The statistics include items in cabinet folders (and other subfolders as well) not just items in the mailbox. Make sure you've looked in all folders (and subfolders.)

If that still doesn't account for it, you might want to run some maintenance tasks on the mailbox, starting with analyze/fix databases. (Don't use Recreate user database, that's a last resort for recovering a seriously messed up mailbox.)

I'd also suggest updating your GroupWise, SP2 is pretty old.

pcguru_gary

ASKER

Thanks Bill. Can you point me to the documentation that explains this? You get the points. A search of NetWares download site came up empty on patches or updates for GW 65 other than Clients SetupIP. It looks like SP2 is the most recent SP.

Regards,
Gary

ASKER CERTIFIED SOLUTION

billmercer

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