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XP Boot up stops half way through

Hi all,

I have a HP Pavilion 500a with Win XP Home SP2. Every time I turn the PC on I get a far as the boot options menu (safe mode, last known good config etc..) I select an option and it goes to a black screen then nothing. No O/S. If I turn it off and retart I eventually get it to boot into Windows, it may take as many as three of four attempts.

What I have done so far:

Repair installed XP
Norton Utilities - Fixed some file problems
Memory Test - no problems
Full Hardware test - no problems
HDD test - ok
Defraged - ok
CHKDSK - drive cleaned
CHKNTFS - drive not dirty
Tried starting with no peripherals attached, including internal cards and drives - same problem

I have tried everything I know apart from a complete reinstall, but as this is a clients PC I would prefer not to reinstall at this stage.
Ideas?

Cheers
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trcbit
Asked:
trcbit
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1 Solution
 
KennethColemanCommented:
Have you ran a boot log? or checked the Event log? check those two and post any errors you find. That would help.
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drauchCommented:
If you boot into safe mode does it load the gui?  If not what are the last few lines displayed?
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trcbitAuthor Commented:
I originally cleaned up the event logs and didnt get anything that showed a problem.
I cant get into XP to set up the boot log at this stage. I will keep trying though

Safe mode boot, I have included the last few lines:

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\voaagp.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ohci1394.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\1394bus.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\mup.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\agp440.sys

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drauchCommented:
Have you just added any hardware or installed any drivers (Specifically video)?

Have you tried the option for "Last known good configuration" (same menu as the safe mode menu)?

Does the machine have a PCI/AGP videocard?  If it does and it also has an onboard display card take out the external card and use the onboard.  Otherwise could you try swapping the videocard for a different one?

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trcbitAuthor Commented:
Have not added any new drivers for months, this started after installing a new DVD burner, but I have discounted that but trying to boot with it not plugged in.
PC has onboard video and no graphics card is installed.

As mentioned earlier, the boot options menu - no option allows me to boot up, they all go straight to a black screen.
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venom96737Commented:
trcbit I have seen this problem in a customers pc what is funny is I bet if you dont shut all the way down if you just reboot you will not have an issue restarting.  What I did after thinking it over was opened the case removed all RAM sticks and placed them right back in where they where.  They have not had a problem with it since.
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venom96737Commented:
And yes the memory test on my clients pc came back great before i did this but refreshing it in this manner cleared the problem up.
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drauchCommented:
Not a bad idea venom.

you could also try unplugging any other add-in cards or drives.
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trcbitAuthor Commented:
I have reset the RAM modules and it booted into the GUI
I will let it sit for a while and try again a few times to see if it fixed this problem.
Let you know how I go shortly then we can go points hunting :o)
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trcbitAuthor Commented:
Latest info:

Ram swap did not work

Any more ideas guys?
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venom96737Commented:
Well im going to have to say bad motherboard
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venom96737Commented:
do you have a spare harddrive laying around that you could do a clean install and see if you could duplicate the issue if it does its time to replace the mobo.
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venom96737Commented:
Oh wait problem started AFTER dvd install OK how is it installed is it set on a different IDE cable than the harddrive if its the same one they are probably fighting for master Optical drives and Harddrives should always be placed on seperate cable.  
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venom96737Commented:
But you have disconnected that and tried that should have cut out that problem so I would also say maybe the mobo has gone shot if possible the best way to test this is clean install on a different spare harddrive other than that its up to the customer on whether to go on a limb and say its the mobo but all other options have seemed to be eliminated.
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venom96737Commented:
Could be a problem with the hal though also try uninstalling the drivers for the dvd device and then unhooking it and see if the problem still happens.
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trcbitAuthor Commented:
Thnka for the options. I will try the spare HDD option and see how I go.
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trcbitAuthor Commented:
Oh, and the uninstall the DVD driver option as well.
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trcbitAuthor Commented:
Well, after days of testing it turned out to be faulty RAM. I tested it using many different apps including running it in a couple of other PC's with out error, but as soon as I put it into the HP it fails half way through the XP bootup. Weird this one I think.

anyway, points to who suggested memory.

Thanks for the help.
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