Posted on 2006-06-19
I have a client BlackBerry 7100T user who was previously using the desktop redirector. We rolled out an Exchange 2003 Server, so I went ahead and configured a new Exchange contact with the Blackberry's ISP e-mail address, and choose to forward all of the user's e-mail to that address. For some reason this does not appear to be working correctly. The e-mail is getting there, but it is exteremely delayed (45mins - 1 hour).
I tried to narrow down the problem, and all I can come up with is the redirector. If I send mail directly to the 'berry it goes just fine. If I redirect another user's mail to my 'berry, mail comes through instantly. I can't see where the problem would lie on the server/blackberry end. All that I can come up with is that the redirector is causing some sort of conflict. I've even disabled the redirector, but not uninstalled, since that would require installing and uninstalling the entire BlackBerry Desktop Suite. Has anyone seem anything like this before?