Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Printer Test Page One Word Only "Congratulations"

Posted on 2006-06-20
3
Medium Priority
?
952 Views
Last Modified: 2013-12-15
I'm trying to print to a shared printer, which is an HP Laserjet 4. The host printer can print without any problems.

However, when I try to print from the network client, the test page looks as follows: there is the usual Windows logo and "Windows XP Printer Test Page" across the top. Then it says underneath the one word "Congratulations". There is none of the usual text which I would expect to be beneath that. Also, the font of the word "congratulations" doesn't look right. It is smaller than usual and the wrong font.

I've tried rebooting both machines. And I've tried re-installed the network printer no the client machine. These machines have both been printing to that same printer for a long time and so I'm struggling to know what has caused the problem.

Any ideas?
0
Comment
Question by:peparsons
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 13

Accepted Solution

by:
WillHudson earned 2000 total points
ID: 16943242
Hi peparsons,

It appears you are only getting a partial test page print out - the "congratulations!" is actually the first line after "Windows XP Printer Test Page", but you're not getting the rest (ie, If you can read this information, you have correctly installed your HP laserjet 4 series printer)

I would suggest you download and install the updated laserjet 4 postscript driver from the below link, then try printing a test page again

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=15042&prodTypeId=18972&prodSeriesId=25487&swLang=8&taskId=135&swEnvOID=228
0

Featured Post

Tech or Treat! - Giveaway

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question