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EventID 12002

Posted on 2006-06-20
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Last Modified: 2010-08-05
Hi Folks,

Problem highlighted when a user called to say he could not open an attachement to an e-mail.

When he tried to open the e-mail he was presented with the following error:

'Could not open one or more attachments'

The e-mail opens and you can read the body of the e-mail but not the attatchment.

So, i went and had a look at the Exchange server (2000) and in the event viewer and noticed a lot of error messages relating to EventID 12002.

'Error 8004010F-80000000 occurred while processing message <> from 'xxxxx@xxxxx'

Nothing has changed one the server and everything was working fine the night before.

Any idea what has happened here and how i can fix it?

I will put up 125 points increasing to 250 for quick solution.

Many thanks in advance,

Baikie

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Question by:Baikie
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7 Comments
 
LVL 5

Expert Comment

by:dutchclan
ID: 16940934
0
 
LVL 5

Accepted Solution

by:
dutchclan earned 252 total points
ID: 16940942
0
 
LVL 5

Assisted Solution

by:Amitspeedstar
Amitspeedstar earned 248 total points
ID: 16940959

Follow the article as MS has suggested a hot fix for this

http://support.microsoft.com/kb/829093/en-us

Amit.
0
 

Author Comment

by:Baikie
ID: 16940964
I have contaced Microsoft and are in the process of sending the link to the hotfix.

I will let you know how i get on.

Baikie
0
 
LVL 18

Expert Comment

by:amaheshwari
ID: 16940998
Please provide me some shared or FTP location so that i can send it to you .It is of 15 MB size.
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