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Solved
EventID 12002
Posted on 2006-06-20
Hi Folks,
Problem highlighted when a user called to say he could not open an attachement to an e-mail.
When he tried to open the e-mail he was presented with the following error:
'Could not open one or more attachments'
The e-mail opens and you can read the body of the e-mail but not the attatchment.
So, i went and had a look at the Exchange server (2000) and in the event viewer and noticed a lot of error messages relating to EventID 12002.
'Error 8004010F-80000000 occurred while processing message <> from 'xxxxx@xxxxx'
Nothing has changed one the server and everything was working fine the night before.
Any idea what has happened here and how i can fix it?
I will put up 125 points increasing to 250 for quick solution.
Many thanks in advance,
Baikie
Problem highlighted when a user called to say he could not open an attachement to an e-mail.
When he tried to open the e-mail he was presented with the following error:
'Could not open one or more attachments'
The e-mail opens and you can read the body of the e-mail but not the attatchment.
So, i went and had a look at the Exchange server (2000) and in the event viewer and noticed a lot of error messages relating to EventID 12002.
'Error 8004010F-80000000 occurred while processing message <> from 'xxxxx@xxxxx'
Nothing has changed one the server and everything was working fine the night before.
Any idea what has happened here and how i can fix it?
I will put up 125 points increasing to 250 for quick solution.
Many thanks in advance,
Baikie
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7 Comments
Check this page, will prop help you :)
http://www.eventid.net/display.asp?eventid=12002&eventno=871&source=MSExchangeIS&phase=1
http://www.eventid.net/display.asp?eventid=12002&eventno=871&source=MSExchangeIS&phase=1
Follow the article as MS has suggested a hot fix for this
http://support.microsoft.com/kb/829093/en-us
Amit.
I have contaced Microsoft and are in the process of sending the link to the hotfix.
I will let you know how i get on.
Baikie
I will let you know how i get on.
Baikie
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