Solved

the installed product does not match the installation source(s) Until the matching source is provided or the installed product and source are synchronized, this action can not be performed

Posted on 2006-06-20
4
7,031 Views
Last Modified: 2013-11-15
the installed product does not match the installation source(s) Until the matching source is provided or the installed product and source are synchronized, this action can not be performed

when trying to update office 2003 I get this message.

Additionally, it says after I click OK, "the path Microsoft Pro edition 2003 cannot be found. Verify that you have access or try to find the installation pkg PRO11.MSI in a folder from which you can install the product.

It halts during the install. It's for Outlook 2003 email filter, Power Point security update, and security update for Word 2003. That's as far as the progress meter goes and then halts. with the same message that it's can't find Office Pro etc


I pu the office cd int he computer and browsed to the file and clicked OK and it came back and said " the file g\:PRO11.MSI is not a valid installation file etc.

Help please?
0
Comment
Question by:mrchaos101
  • 2
4 Comments
 
LVL 32

Expert Comment

by:jhance
ID: 16942871
Two options:

1) Get the CORRECT Office installation CD.  I.e. the exact one that was originally used to install this instance of Office.  If it's not the same one, the update installation will fail.

2) Get the FULL UPDATER from MS download site for your version of Office.  Unlike the one you have, the full updater doesn't need to copy any files from the Office CD.  Of course this update file is much larger.
0
 
LVL 1

Author Comment

by:mrchaos101
ID: 16942911
I cannot find the the FULL update file on microsfot web site can you help provide a link?
0
 
LVL 32

Accepted Solution

by:
jhance earned 500 total points
ID: 16943024
http://www.microsoft.com/downloads/details.aspx?FamilyId=57E27A97-2DB6-4654-9DB6-EC7D5B4DD867&displaylang=en

It's near the bottom of the page titled:

Office2003SP2-KB887616-FullFile-ENU.exe


It's 101MB so be prepared to wait a while...
0
 

Expert Comment

by:KWALIA
ID: 34611588
the installed product does not match the installation source(s) Until the matching source is provided or the installed product and source are synchronized, this action can not be performed
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now