Solved

DVD RW behaving strangely

Posted on 2006-06-20
6
327 Views
Last Modified: 2009-12-16
Hello.   I have a dell 8300, about 3 years old, and it has a DVD RW, Philips DVD8601 HH 16X DVD+RW, that went weird on me yesterday.  I'm kinda stuck, and not sure if its not a hardware issue now.

First, the problem first manifest when I couldn't read a data CD that I had.  It came up as an audio CD, with a single .cda track that couldn't be read on it.  I tried several other CD's, with the same result.  I checked the drivers in tne device manager, and it came up as having no problems, but the driver name was a string of nonsense characters.  ("HH-@T)SP RS/@V@ CCC-0480B" is what it had listed) I tried to update the driver and it wouldn't take the driver dell had on their site.  I tried removing the drive and restarting the computer, but it came up with the same driver.

I also checked the bios, and the drive listed there had a similar string of somewhat random characters instead of a sensical name.

I tried a system restore, bios flash, ran a norton virus scan, and now I've run into a wall on what to do next.  I'm starting to think its a hardware issue and maybe I should replace the drive, but its not under warrenty any longer and I want to make sure before I buy a new drive.
0
Comment
Question by:RuralInstitute
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 16943878
Take it out and try it in another computer - if it exhibits the same symptoms, I would say the drive is dying and should be replaced.
0
 
LVL 32

Expert Comment

by:willcomp
ID: 16944198
Has symptoms of drive electronics failure.  Won't hurt to test in another PC as Callandor suggested just to be certain.

This is an inexpensive DVD-RW drive that I've good luck with.  Quiet and reliable.

http://www.newegg.com/Product/Product.asp?Item=N82E16827152058   NEC ND-3550A
0
 

Author Comment

by:RuralInstitute
ID: 16944679
Well, I ended up getting an old regular CD drive, and put it it as the secondary master and put the dvd rw in as the secondary slave.  Now it works, it picked up the right driver and is comming up as normal now.  I'm pretty puzzled as to what the heck happened, but it works now.  
0
 

Expert Comment

by:kenrags
ID: 16951246
I think the probs was with the physical IDE cable connections. When you added the secondary optical drive, u kinda reseated the connections and that did the trick. Remember, a typical IDE has 40 pins and different pins do different jobs.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 17152024
PAQed with points refunded (125)

CetusMOD
Community Support Moderator
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
This is a high-level webinar that covers the history of enterprise open source database use. It addresses both the advantages companies see in using open source database technologies, as well as the fears and reservations they might have. In this…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question