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JayMulkey

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What can I do about an Adobe Download Manager window that keeps popping up saying it's not done?

I'm the IT guy where I work and sereval (about 18 now) users have complained that they tried to update Adobe Reader to the most current version and it never quite completes the process.  Now, every time they boot up, they get a window saying the download did not finish and do they want to continue now or cancel.  Any attempt to finish the task bring back an error message, "Could not connect to the server".

Has anyone found a way around this beside rolling back to an older version of Reader?  I've removed Adobe Download Manager from configsys but this does not resolve the problem.

Help, please!
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Karl Heinz Kremer
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JayMulkey

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Turns out we were blocking the download at the firewall ... thought it ight be a virus.   I should have guessed it was an INHOUSE problem when a couple of dozen users experienced the same problem but Google returned nothing!
Thank you!