Solved

Embedded Images

Posted on 2006-06-20
7
240 Views
Last Modified: 2013-12-18
I have (1) Lotus Notes user who receives Market Watch alerts via email.  When these alerts arrive, they are formatted incorrectly (i.e. user cannot view images within the documents). I have compared my settings w/the user's, and they seem to be consistent.

If the user simply forwards the message to themselves, the images are fine.  Since this is only one user experiencing the issue (and since we have the Forwarding workaround) I'm not too concerned, however I remain perplexed regarding the cause.

Has anyone seen these symptoms before?

Thank you
0
Comment
Question by:TTCTECH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 5

Expert Comment

by:mkdonohue
ID: 16946651
When you say you have compared settings, was it on the workstation or in the Name & Address Book?

Be sure to check the "Basics" tab in the person document in the NAB - be sure that the "Format preference for incoming mail" field is set to "Keep in senders' format"

0
 
LVL 18

Expert Comment

by:marilyng
ID: 16947358
I have websites with newsletters I can see, and those that come across as red squares.  Most of the time the red squares are the result of my firewall, pop-up blocker, etc.

So, I would ask what firewall software is being used, if it's windows then you may have to try allowing the site on the exceptions across port 80 (is that right?)
0
 
LVL 3

Author Comment

by:TTCTECH
ID: 16983339
The settings which I compared were the user's Person Document (incoming mail) settings (Location Documents cover only outgoing MIME settings).

As other email newsletters come through fine, I do not believe that any filtering or port settings come into play.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 5

Expert Comment

by:mkdonohue
ID: 16984501
What about the client running the local windows firewall or some other software based firewall product?

Have you tried copying the clients ID file to a different machine? Does the same thing still happen?

I'm not convinced you have a Lotus Notes issue. This could be at the network/OS layer.
0
 
LVL 18

Expert Comment

by:marilyng
ID: 16985593
Good points, mkdonohue.  
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17183051
PAQed with no points refunded (of 125)

DarthMod
Community Support Moderator
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I thought it will be a good idea to make a post as it will help in case someone else faces these issues. I trust this gives an idea how each entry in Notes.ini can mean a lot for the Domino Server to be functioning properly. This article discusses t…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question