Solved

Embedded Images

Posted on 2006-06-20
7
238 Views
Last Modified: 2013-12-18
I have (1) Lotus Notes user who receives Market Watch alerts via email.  When these alerts arrive, they are formatted incorrectly (i.e. user cannot view images within the documents). I have compared my settings w/the user's, and they seem to be consistent.

If the user simply forwards the message to themselves, the images are fine.  Since this is only one user experiencing the issue (and since we have the Forwarding workaround) I'm not too concerned, however I remain perplexed regarding the cause.

Has anyone seen these symptoms before?

Thank you
0
Comment
Question by:TTCTECH
7 Comments
 
LVL 5

Expert Comment

by:mkdonohue
ID: 16946651
When you say you have compared settings, was it on the workstation or in the Name & Address Book?

Be sure to check the "Basics" tab in the person document in the NAB - be sure that the "Format preference for incoming mail" field is set to "Keep in senders' format"

0
 
LVL 18

Expert Comment

by:marilyng
ID: 16947358
I have websites with newsletters I can see, and those that come across as red squares.  Most of the time the red squares are the result of my firewall, pop-up blocker, etc.

So, I would ask what firewall software is being used, if it's windows then you may have to try allowing the site on the exceptions across port 80 (is that right?)
0
 
LVL 3

Author Comment

by:TTCTECH
ID: 16983339
The settings which I compared were the user's Person Document (incoming mail) settings (Location Documents cover only outgoing MIME settings).

As other email newsletters come through fine, I do not believe that any filtering or port settings come into play.
0
Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

 
LVL 5

Expert Comment

by:mkdonohue
ID: 16984501
What about the client running the local windows firewall or some other software based firewall product?

Have you tried copying the clients ID file to a different machine? Does the same thing still happen?

I'm not convinced you have a Lotus Notes issue. This could be at the network/OS layer.
0
 
LVL 18

Expert Comment

by:marilyng
ID: 16985593
Good points, mkdonohue.  
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17183051
PAQed with no points refunded (of 125)

DarthMod
Community Support Moderator
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to access Names.nsf DB from a C# application 14 1,602
Querying received e-mails from an agent 7 208
How many GB is a good number to keep these databases? 6 180
Domino Server 2 80
Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question