Blank page returned to web browser when Crystal report is run

Posted on 2006-06-20
Last Modified: 2012-05-05

I have Crystal Reports 9.0 installed on my machine.  When I create reports - I am able to examine them in native CR but
when I access these reports through our intranet site - all that is returned to me is a blank white page.

Items of note:

- other users that do not have crystal reports installed on their machine are able to diplay the reports.
- I am using asp to run the CR
- I am using IE 6.0.2800.1106

I know this is a very broad topic - just looking for some ideas.

Thanks in advance
Question by:mrmartin1
  • 2

Expert Comment

ID: 16992888
Hello Mike,

try to get some response from www server:
open cmd
run "telnet PORT",where PORT is the port where your intranet www server is running
black screen with blinking cursor should appear
type GET (in uppercase) and press enter


Author Comment

ID: 17033174
Hi Joe,

Thanks for the tip - when I opened up the cmd and type in the command I received
Connecting to not open a connection to host on port 3306 : Connection Failed.


Author Comment

ID: 17051146
Hi -

I unistalled and reinstalled CR 9.0 and then unregistered / registered my dll's  - this seemed to do the trick.

Thanks for the help!!


Accepted Solution

CetusMOD earned 0 total points
ID: 17258119
PAQed with points refunded (250)

Community Support Moderator

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Controlling which port to download from 4 71
wordsFront challenge 8 84
scoresSpecial  challenge 13 46
bunnyEars2 challenge 6 108
Having just graduated from college and entered the workforce, I don’t find myself always using the tools and programs I grew accustomed to over the past four years. However, there is one program I continually find myself reverting back to…R.   So …
If you haven’t already, I encourage you to read the first article ( in my series to gain a basic foundation of R and R Studio.  You will also find the …
This tutorial covers a step-by-step guide to install VisualVM launcher in eclipse.
The viewer will learn how to pass data into a function in C++. This is one step further in using functions. Instead of only printing text onto the console, the function will be able to perform calculations with argumentents given by the user.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now