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Blank page returned to web browser when Crystal report is run

Posted on 2006-06-20
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Last Modified: 2012-05-05
Hi,

I have Crystal Reports 9.0 installed on my machine.  When I create reports - I am able to examine them in native CR but
when I access these reports through our intranet site - all that is returned to me is a blank white page.

Items of note:

- other users that do not have crystal reports installed on their machine are able to diplay the reports.
- I am using asp to run the CR
- I am using IE 6.0.2800.1106

I know this is a very broad topic - just looking for some ideas.

Thanks in advance
Mike
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Question by:mrmartin1
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5 Comments
 
LVL 1

Expert Comment

by:joe_maniac
ID: 16992888
Hello Mike,

try to get some response from www server:
open cmd
run "telnet intranet.page.url PORT",where PORT is the port where your intranet www server is running
black screen with blinking cursor should appear
type GET (in uppercase) and press enter

Regards,
0
 

Author Comment

by:mrmartin1
ID: 17033174
Hi Joe,

Thanks for the tip - when I opened up the cmd and type in the command I received
Connecting to intranet.page.url...Could not open a connection to host on port 3306 : Connection Failed.

Thanks
Mike
0
 

Author Comment

by:mrmartin1
ID: 17051146
Hi -

I unistalled and reinstalled CR 9.0 and then unregistered / registered my dll's  - this seemed to do the trick.

Thanks for the help!!

Mike
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Accepted Solution

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