Yellow Ink does not print


I have a Brother MFC-420CN Printer.  I recently installed new cartridges and after installing the cartridges, my printer has stopped printing yellow color.  Anything that's yellow, font color or the yellow in photo - it prints that in pink or light magenta.  I have installed the new original cartridges and spent over $100 on all four cartridges.  Can anyone suggest a solution?


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Justin CollinsConnect With a Mentor IT Support TechnicianCommented:
Brother has had a history of bad print nozzles and they aren't doing anything about it.  you could try contacting them for a replacement.  If I were you I would take it as high as you could get it and toss it and see how far it goes till it smashes to bits.  That's about the only joy ur gonna get outta that printer from now on.  

jolly good

ECNSSMTConnect With a Mentor Commented:
there's a good chance that the yellow is clogged up; go into the Brother MFC-420CN Printer utility area, there should be a cleaning program that will clean the nozzle and eventually permit you to print; you may have to use it multiple times.

Note that this is very typical with inkjets.

Silly_BurritoConnect With a Mentor Commented:
If it's available, try a deep cleaning and a nozzle check.
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Booda2usConnect With a Mentor Commented:
This makes 3, clean the nozzles, hmmm did you take the tape off of the yellow?  Booda2us
assystConnect With a Mentor Commented:
It might be because the nozzle is clogged up. Try dipping the cartridge nozzle in hot water and wipe with a clean cloth. this may help

navaqeelAuthor Commented:
Hi folks:

Thanks for all your comments. I cleaned the print head a couple dozen times and cleaned the nozzles as well, it didn't fix the problem.  I finally was able to get the Brother Tech. Support and after doing some tests, they advised that the print head of my printer is damaged and needs to be repaired/replaced.  The replacement would cost me about $100 to $150.  I'd rather purchase a new printer at this price.  
Buy a laser printer.  B/W ones are cheap, the color ones will be a definite cost savings over time as the toner will last longer and cost less per print.  I got a Minolta myself and it has a network connector (which I use at home)

Good luck and thanks for the points
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