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Outlook closes without reason

Outlook 2003 locks up without warning or closes, sometimes quickly reopens.  Other times goes into some sort of busy time, never coming back.  I have to close and reopen.  Other times in the middle of writing an email it just closes and the email goes away.  Many times when dragging and dropping emails into outlook subdirectorys it will close.  
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Wes_McBride
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Wes_McBride
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1 Solution
 
war1Commented:
Greetings, Wes_McBride !

Sounds like a program is interfering with Outlook or an Outlook file is corrupt.

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
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Wes_McBrideAuthor Commented:
Thank you will try that.
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upul007Commented:
If the above does not help, do the following. Search for and rename the hidden files outcmd.dat and extend.dat. Then through control panel > add remove programs-run a detect and repair on the entire office installation. Afterwards, if you had not done so, run the latest office 2003 service pack. Then check.
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Wes_McBrideAuthor Commented:
I will have to reload apparently.  This did not work.  I may have a bad load, as this started shortly after I got a new computer, I used a third party addin called Qurp to catch spam, I thought it was that but I have uninstalled it and nothing.  
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upul007Commented:
If you plan to reinstall, make sure that any other integrated programs are removed as well prior to the re-install.

After re-installing office, update the latest office service packs as well.
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Wes_McBrideAuthor Commented:
Okay, thanks.  
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war1Commented:
>> I used a third party addin called Qurp to catch spam, I thought it was that but I have uninstalled it and nothing. >>

Did you go to the Addin Manager that I posted above to disable the Qurp addin from Outlook?

If you reload, do you mean reinstall Outlook?  Make sure to follow the instructions that I posted on
06/20/2006 05:25PM PDT
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Wes_McBrideAuthor Commented:
I did.  I have not reloaded yet.  It is as bad or worse, so I will have to reload, I am considering reloading and reformatting the whole computer.  I thank you for your time and efforts
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war1Commented:
A program is interfering with  Outlook.  Use Process Explorer to see what is happening
http://www.sysinternals.com/Utilities/ProcessExplorer.html

Open Outlook, and look at Process Explorer which program is active in closing it.
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