I'm trying to help establish a VPN connection to a client's office. He's using the MS standard client that is working fine for me, as are his credentials. The Windows firewall has been turned off. The only additional piece of software he is using is a firewall called BSafeOnline. It's very similar in appearance to Norton security center. The spam, firewall and virus controls are bundled togther. There is no real configuration to allow traffic, only block and while remoted into his PC, we turned the service completely off. Still no luck. I realize this is extremely vague, but I was hoping someone has at least come across BSafeOnline and can offer a little assistance. Their website offered no help at all.