I just installed a new Help Desk software package that supports POP3 and SMTP email. Currently, my customers send their support requests to a Linux Server which is Squirrel Mail. This email server only supports IMAP4. I don't host the Squirrel Mail server and for now customers need to send support emails to this server.
Since my helpdesk software only supports pop3 and smtp I am looking for a way to tell my Exchange Server to retrieve emails from the IMAP4 server and into a specific account. Then, tell my helpdesk software to collect emails from my Exchange Server. Is this possible and if so, is it hard to do? If this is possible then please point me in the right direction on how to do this.