About a month ago we got a call from a client (Opthamologist) that all we do for them is keep 2 Laptop computers with Win Pro connnected wireless and clean. The rest of their office is some sort of Unix based network....with about 15 workstations and under service contract with another vendor. It seems one of their computers...a Windows 2000 Computer with a propritary camara system that takes pictures of your eye had slowed up and they wanted to know if there was anything we could do. We told them to buy a new computer from their vendor as this one was not just worth the time as it was just too old. It should be noted that this computer had a few shared folders that were being accessed by 2 other Windows 2000 computers in the shop. We did not take notice of how it was connected to the network....ie location of the jack.
We got a call today saying that the tech from the company that sold them the computer/cam system cannot get it to connect to the other 2 computers and he was giving up...could not even find the switch....hub.
We came in and could not get the computer/cam computer to pull an IP. It was plugged into a jack in the wall. We checked the pjack with another computer (known good) and same...no ip. I then went looking for the router. Found it buried in a shelf..but it is the Digi C/Con-16. This is a Serial Port concentrator. So I put a tracer on the jack in the wall to see if I can get a signal trace back to the Digi unit...no luck.
I then plug my known good laptop into the ethernet jack of one of the other comptuers that were sharing files...pull an IP right away.
Is there anyway you can connect a windows computer to the Digi Thing?....and use it as a hub? If not....should I start looking for another hub in the place? I have looked around the old/new comptuer area to see if I see any other jacks or cables to give me a clue how the old comptuer was networked before...but I dont see anything.
I dont know if the earlier computer had a special board that allowed it to connect to the digi "hub" concentrator. I am really stumped and I dont want to go back unitil I know what the Digi unit does and can it be used as a hub for a Windows comptuer. Because then I think I have to start looking for another hub in the place..but I dont want to insist on that..and look stupid if it turns out a Windows comptuer can be connected to the Digi unit.
Did I make this clear? I need to provide shares on the new system to allow the other 2 WIN 2000 computers to access the picture files...but I dont think they are connected by the Digi Concentrator..
Anyways...I need this help ASAP....it has really got me stumped. I have looked all over for another hub....and if it is there...it must be in the celing area...and it is a very big building.
I even went and put a sound tracer on the windows 2000 units jack...and tried to find the sound back at the Digi unit and did not get a sound trace.