Win2k3 TS speed issues when dealing with Word, Excel and jpg images
Posted on 2006-06-20
I have a Win2k3 TS connected via a switch to a SBS2003 main server.
TS is a 3ghz single processor; 2gb ram, SATA HDD and only has 2 users connecting to it, I'd have thought the specs sufficient for the amount of users.
Remote users are experiencing painful speed delays when opening or saving/autosaving Word and Excel docs, as well as large delays when trying to open/insert jpgs. Word & Excel docs and jpgs are located on a shared drive from the SBS server.
Internet is 1.5Mbps/256k ADSL at both main site where servers are and remote site where users are. Remote users are connected back to main site via VPN.
There is an application that uses a SQL database on the SBS server that has no issues with speed in any way at all which makes me think there's something in Word/Excel/Picture & Fax viewer causing the issues.
Lag in Word/Excel is largely acceptable ie no issues with typing characters and not having them appear.
Images are a big issue - if opening in Windows Picture and Fax Viewer it takes 15-20 seconds to open a 849k JPG. Inserting the same jpg into Word takes about twice that long. Trying to scroll through a document with images is impossible as it doesn't seem to cache the images and tries to reload them every time they're scrolled over.
I have already disabled Spelling and Grammar checks in Word and Autosave has been lifted from 10 minutes in Excel to 30.
I have changed the connection settings on the RDP connection to 1024x768 and 256k colours which helped somewhat, but I still need better response time. Remote sound is off as is desktop themes and bitmaps.
Has anyone come across a similar issue?
There is a SMB reg hack in one of the other posts on this sort of topic, but it needs to be done on the DC not the TS so am not too sure if it applies in this case.