I'm trying to help a lawyer with 3 pc's and a server running small business and he uses exchange. He accesses his desktop computer from home via his laptop. Well recently he replaced his desktop. But I cannot get the remote access part to work on the new pc. On the router he has a port assigned to forward to his IP and then just uses remote desktop on his laptop to log on. I assigned the same IP to his new machine but the remote access doesn't work. I've tried from my home pc as well. I made sure remote access was turned on his desktop and etc.
At first he said he would be able to log in but he couldn't open Outlook and his desktop looked a little different. The error he gets now is as follows.
"The client could not connect to the remote computer
Remote connection might not be enabled or the computer might be too busy to accept new connections. It is also possible that network problems are preventing your connection."
There is another machine in the office which I can access just fine remotely.