Computer can't access email server or anything internally...
Posted on 2006-06-21
What I thought was something simple is something more.
A user computer that is internal on my network was working fine yesterday. They claim they made no changes. The machine does have an IP, is on the network, I can access the admin shares, and they can surf the web. However, they can't open Outlook to check email nor can they access our share drives on another server.
The computername does have an account on Active Directory.
Even as a test to make sure they weren't logging on as a cache account, I create a new test account on Active Directory and logged on successfully with it. However, when I tried to check the name on the test account when setting up a new email profile, it as well could not see the server.
So, this isn't a user specific problem, it's a computer problem only on that machine. Anyone have any ideas??