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There were several causes for this. Try running a detect and repair through outlook help first. If no joy, update all office 2000 service packs. There is up to sp 3 i think. Then retry. Only exception to this is if you use norton. Log onto the <a href="http://www.symantec.com" rel="ugc">www.symantec.com</a>&nbsp;site and use the support tool to diagnose the issue or the standard self help option. 
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There were several causes for this. Try running a detect and repair through outlook help first. If no joy, update all office 2000 service packs. There is up to sp 3 i think. Then retry. Only exception to this is if you use norton. Log onto the www.symantec.com [http://www.symantec.com] site and use the support tool to diagnose the issue or the standard self help option.

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If your operating system is XP, then this links provides a reason as to why this may occur. <a href="http://support.microsoft.com/kb/815052/en-us" rel="ugc nofollow">http://support.microsoft.com/kb/815052/en-us</a><br />
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If it is not XP, please provide more info.
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If your operating system is XP, then this links provides a reason as to why this may occur. http://support.microsoft.com/kb/815052/en-us [http://support.microsoft.com/kb/815052/en-us]

If it is not XP, please provide more info.

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Sorry but I am not sure why.
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Whats the virus guard you use?
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I have a user that needs to click on an existing email in order to receive new emails. I know there is a fix for this, but I cannot remember. Can you shed some light?
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I have a user that needs to click on an existing email in order to receive new emails. I know there is a fix for this, but I cannot remember. Can you shed some light?

Outlook 2000

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.