Outlook 2003 - Unable to close Archive Folders and other issues

Posted on 2006-06-21
Last Modified: 2008-03-04
I somehow have 4 'Archive' folders attached to my Folder List.  They all open up but I can't close three of them.  The last one is the one I want.  When I try to close or even go to the 'Advanced' button in the folder properties I get the following message:

"The operation failed. An object could not be found."

I have also found that my Favorite Folders seem to disappear on occasion and I have to rebuild them.  Does anyone know how to disconnect these extra 'Archive' folders?
Question by:Arji
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LVL 104

Expert Comment

ID: 16976165
Recreate your Outlook profile will probably do the job.
You could also look in the "Mail" Control Panel applet, choose Data Files and ensure that the files are not listed there.

LVL 17

Author Comment

ID: 16978965
How would I re-create my profile? Yes, the files are NOT there.
LVL 104

Accepted Solution

Sembee earned 250 total points
ID: 16979237
Simply choose Profiles in the same place, and then delete it.
Start Outlook and it will prompt you for the account information again.

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LVL 17

Author Comment

ID: 16980014
I'll give her a try and get back to you soon.  I want to make sure I have the info I need to rebuild a profile like SMTP and POP server names, email passwords, etc.  Will I lose any appointment or contact information?  Also, would making a copy of the existing profile and use the copy work?  Just don't know what's in the Profile and what's in the .pst file.  I will wait for your reply before I proceed.
LVL 17

Author Comment

ID: 16980029
Using a copy of the original profile did not work but I'll just create a new one to see what happens.
LVL 17

Author Comment

ID: 16999165
Building a new profile worked.  Just wish I could understand where those damn Archive Folders came from and how they seem to have permanently attached to my folder list........weird especially after having the profile for years and working fine.

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