asked on

Outlook 2003 - Unable to close Archive Folders and other issues

I somehow have 4 'Archive' folders attached to my Folder List. They all open up but I can't close three of them. The last one is the one I want. When I try to close or even go to the 'Advanced' button in the folder properties I get the following message:

"The operation failed. An object could not be found."

I have also found that my Favorite Folders seem to disappear on occasion and I have to rebuild them. Does anyone know how to disconnect these extra 'Archive' folders?

Sembee

Recreate your Outlook profile will probably do the job.
You could also look in the "Mail" Control Panel applet, choose Data Files and ensure that the files are not listed there.

Simon.

Arji

ASKER

How would I re-create my profile? Yes, the files are NOT there.

ASKER CERTIFIED SOLUTION

Sembee

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Arji

ASKER

I'll give her a try and get back to you soon. I want to make sure I have the info I need to rebuild a profile like SMTP and POP server names, email passwords, etc. Will I lose any appointment or contact information? Also, would making a copy of the existing profile and use the copy work? Just don't know what's in the Profile and what's in the .pst file. I will wait for your reply before I proceed.

Arji

ASKER

Using a copy of the original profile did not work but I'll just create a new one to see what happens.

Arji

ASKER

Building a new profile worked. Just wish I could understand where those damn Archive Folders came from and how they seem to have permanently attached to my folder list........weird especially after having the profile for years and working fine.